Adedokun Odunayo

Dedicated and results-oriented professional with over 2 years of experience in customer service and data sourcing. Skilled in delivering excellent customer support, resolving inquiries efficiently, and sourcing accurate data to drive business objectives. Proven ability to work independently as a freelancer while maintaining high standards of quality and professionalism.

Freelancer - Faith Heroic Global

(2025-01)

• Provided freelance customer support and data sourcing services for business operations.
• Conducted targeted online data research and lead generation for multiple projects.
• Managed client communications and ensured timely delivery of tasks.
• Maintained high accuracy and confidentiality in handling customer and data information.

Customer Service Agent & Data Sourcing Officer - Camillo Outsourcing

(2023-01 - 2025-01)

• Delivered professional customer service via phone, email, and chat platforms.
• Handled customer inquiries, complaints, and follow-ups, ensuring high satisfaction.
• Sourced, verified, and organized data from various platforms to support sales and marketing teams.
• Maintained and updated customer databases with accuracy and attention to detail.
• Demonstrated strong multitasking and problem-solving skills in a fast-paced environment.

Senior Secondary School Certificate - SSCE - Community Senior Grammar School, Surulere, Lagos (2017)