Adedolapo Sadiq
Results-driven Sales and Customer Relationship professional with 6+ years of experience across healthcare, financial trading, and marketing. Proven ability to drive revenue growth, build strong client relationships, and improve customer retention. Skilled in CRM tools, sales strategy, and stakeholder engagement, with a track record of delivering results in fast-paced environments.
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About
Dynamic and versatile professional with 6+ years of experience in brand ambassadorship, team management and customer relations, healthcare, financial trading, and marketing. Proven ability to drive revenue growth, build strong client relationships, and improve customer retention, reports for management meetings. Skilled in CRM tools, sales strategy, and stakeholder engagement, creating SOPs, team trainings, managerial skills with a track record of delivering results in fast-paced environments.
Currently pursuing an Advanced Diploma in Transportation and Logistics, also a Master's in Maritime Administration and Management, with a strong interest in business development, managerial control, client success, and people-focused roles within high-growth organizations.
Experience
Patient Experience Coordinator at Outreach Women and Children Hospital (2025-09 – Present)
- Manage patient relationships and ensure high-quality service delivery across departments
- Resolve complaints efficiently, improving overall patient satisfaction
- Coordinate with medical and administrative teams to enhance service workflow
- Track and report patient feedback to support operational improvements
- Implement service processes that improve efficiency and patient experience
- Maintain accurate and confidential records in compliance with organizational policies
- Support internal coordination across departments to ensure smooth daily operations
- Provide administrative support including data entry, reporting and scheduling
Sales Account Manager at CM Trading (2025-06 – 2025-07)
- Engaged clients and converted leads into active trading accounts
- Built and maintained strong client relationships to drive revenue growth
- Educated clients on trading products and services
- Achieved sales targets within a competitive financial environment
- Utilized CRM tools to track leads and manage customer interactions
- Supported internal teams with performance tracking and reporting
- Assisted with administrative and operational tasks to support business goals
Customer Service / Front Desk Officer at Wellpath Physiotherapy (2024-02 – 2025-05)
- Delivered excellent front-desk support and managed daily client interactions
- Scheduled appointments and maintained accurate patient records
- Improved customer satisfaction through effective communication and issue resolution
- Coordinated administrative processes to ensure smooth clinic operations
- Handled inquiries and built strong client relationships
Marketer / Junior Manager at Paintbull Nigeria (2019-01 – 2021-06)
- Developed and executed marketing strategies to increase product awareness
- Generated leads and contributed to business growth through direct sales efforts
- Managed customer relationships and improved client retention
- Supervised team activities and supported operational coordination
- Contributed to meeting and exceeding sales targets
Education
Master's in Maritime Administration and Management – University of Lagos
Advanced Diploma in Transportation and Logistics – University of Lagos
B.Sc. (Ed) in Human Kinetics – University of Lagos (2023)
