Adefila Esther
Customer Support | Sales | Customer Follow-Up | Virtual Assistance
Talent
Ado-OdoMember since October 12, 2026
Customer Follow-UpSocial Media Marketing
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Customer Follow-UpSocial Media Marketing
About
Motivated and customer-focused university student with practical experience in sales, customer communication, product promotion and social media marketing through a personal fragrance business. Skilled at communicating with customers through calls and online messaging, understanding customer needs, following up on enquiries and promoting products professionally. Reliable, adaptable and comfortable working independently in a remote environment.
Experience
Owner / Sales & Customer Support - Ore's Scents - Nigeria
- Promote perfumes, body oils, body sprays, body mists and other fragrance products to customers.
- Communicate with customers through WhatsApp, social media and direct conversations.
- Respond to product enquiries and help customers choose products based on their needs and preferences.
- Follow up with potential and existing customers and maintain positive customer relationships.
- Handle customer questions professionally and communicate order and delivery information.
- Promote products through social media and online marketing while using persuasive communication to support sales.
Education
B.Sc. - Social Work - Osun State University (UNIOSUN) (2027)
Skills
Customer SupportSalesCustomer Follow-UpVirtual Assistance
