Adeola Johnson

Created visitors, clients, and employees in a professional and friendly manner Managed front desk operations, including answering phone calls, responding to emails, and sorting mail Provided administrative support to the team, including scheduling appointments, preparing documents, and data entry

Receptionist - Smark Mini Mall, Ibereko Bus Stop, Badagry, Lagos - Badagry, Lagos

(2020-01 - 2021-12)

• Created visitors, clients, and employees in a professional and friendly manner
• Managed front desk operations, including answering phone calls, responding to emails, and sorting mail
• Provided administrative support to the team, including scheduling appointments, preparing documents, and data entry

Waitress - Ojay's Lounge & Restaurant, Admiralty Way, Lekki, Lagos - Lekki, Lagos

(2022-01 - 2023-12)

• Greeted and served customers in a timely and friendly manner
• Took orders and delivered food and beverages to tables front desk receptionist - Memoriesbycregxcasa, Lekki phase 1 - Lekki phase 1

(2023-01 - 2024-02)

• Created guests, handled check-ins/check-outs, and responded to inquiries
• Managed front desk operations, including answering phone calls, responding to emails and mail
• Provided administrative support to the team, including scheduling appointments, preparing documents, and data entry

Customer Experience Expert - UBA

(2024-04 - 2026-04)

• Customer Relationship Management (CRM), Complaint & Conflict Resolution, Multichannel Support (calls, chat, email, social media)
• Service Recovery

OND - Ordinary National Diploma in mass communication - Yaba college of education (2020-01 - 2023-12)

Mass communication - National open university of Nigeria (NOUN) (2024-01)