Aderinsola Shoga

Highly experienced Senior Collection Analyst/Officer with a proven track record of optimizing collection processes and maximizing recovery rates. Seeking a challenging role in a dynamic organization where I can apply my analytical skills, leadership abilities, and deep understanding of debt collection strategies to drive results and contribute to business growth.

Results-oriented Senior Collection Analyst/Officer with 5 years of experience in the financial services industry. Expertise in developing and implementing collection strategies, managing delinquent accounts, and leading a team of collection professionals. Proven ability to analyze data, identify trends, and implement effective solutions to optimize recovery rates and minimize losses.

Strong interpersonal and communication skills, with a focus on building positive relationships with debtors and collaborating with internal stakeholders.

Professional Experience: Renmoney mfbSenior Collection Analyst/Officer,

• Develop and implement collection strategies to improve recovery rates and reduce delinquency rates.
• Analyze delinquent accounts and identify root causes of non-payment, taking appropriate actions to resolve outstanding debts.
• Collaborate with cross-functional teams, including legal, customer service, and credit risk, to ensure compliance with regulations and policies.
• Utilize data analytics tools to identify trends and patterns, optimize collection processes, and enhance decision-making.
• Prepare and present reports on collection performance, highlighting key metrics and providing recommendations for improvement.
• Negotiate payment arrangements and settlements with debtors, maintaining a professional and empathetic approach.
• Stay updated on industry trends, regulatory changes, and best practices in debt collection.

Tai solarin university of Education 2014