ATM TECHNICIAN at Victoria Island, Lagos, Nigeria (2018-03 – Present)
- Installing new machines or upgrading existing machines with new software or hardware components such as security cameras or card readers
- Performing regular maintenance on ATMs to ensure they are working properly
- Reporting any malfunctions in the ATM machine to the appropriate supervisor
- Troubleshooting problems with the ATM machine including replacing parts such as the keyboard or monitor
- Repairing damaged machines or replacing them with new machines as needed
- Support clients' needs and maintain solid working relationships built on fast, knowledgeable ATM support.
- Keep work optimized by regularly inspecting and inventorying company equipment.
- Coordinate well-planned schedules to manage response times and prioritize calls.
- Assess and identify issues and quickly resolve to restore functionality.
- Install new systems and components according to service orders and manufacturer instructions.
- Answer emergency calls for equipment repair with prompt arrival to sites on nights, weekends and holidays.
- Consult with clients regarding equipment details, needs and problems.
- Inspect damaged, worn and faulty parts and perform appropriate adjustments and replacements.
- Monitor installations to maintain compliance with local codes and industry best practices.
- Work closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggle multiple projects and tasks to ensure high quality and timely delivery.
CORPS LIAISON OFFICER at National youth Service Corps, Ogun State (2015-12 – 2016-09)
- Performed regular Administrative and leadership duties while dealing with complaints and maintaining effective communication.
- Improved outreach with strong community relations and positive connections with coordinators.
- Served as liaison between certain departments to implement new improvement plans and changes.
- Wrote reports outlining results to facilitate management decision making.
