Afolabi Faith

Customer-focused and detail-oriented Customer Service Professional with experience in customer support, complaint resolution, and service quality management. Highly adaptable to remote work environments with strong communication, typing, and problem-solving skills.

Customer Service & Operations Officer at Carlcare Service Center (2019-01 – Present)

• Handled customer inquiries and complaints professionally.
• Maintained accurate service records and follow-ups.
• Supported service promotions and customer engagement.
• Ensured service quality and customer satisfaction.

Customer Support Intern – SIWES at Ibadan City Medical Center (2022-01 – 2022-12)

• Assisted customers and maintained professional communication.
• Observed confidentiality and customer care ethics.

Office Assistant / Customer Support at Carlcare Service Center (2019-01 – 2021-12)

• Assisted with customer documentation and follow-ups.
• Supported administrative and customer service tasks.

Facility Manager at Emmy Media Studio (2019-01 – 2019-12)

• Managed client bookings and service coordination.
• Ensured smooth daily operations.

Ordinary National Diploma (OND) in Science Laboratory Technology – Federal College of Animal Health and Production Technology (2021-01 – 2023-12)