Afolabi Samuel

A passionate and impact driven Logistics and Supply Chain professional with close attention to detail, strong organizational skills, and the ability to work both independently and as part of a team. Effectively manage time to meet deadlines while performing under pressure — always upholding ethical conduct and confidentiality. Focused on optimizing efficiency and reducing cost which drives to solve complex problems across the entire flow of goods, from sourcing to delivery, with particular emphasis on procurement, warehousing, transportation, inventory, and risk management as well as relishes challenges and captivated with continuous personal and career development.

Operation Officer (Freight Forwarder & Custom Broker) - NAVE LTD

(2020-01)

• Coordinated import and export shipments by air, sea, and road.
• Prepared and processed shipping documents including Bills of Lading, Commercial Invoices, Packing Lists, and Form M
• Strategic sourcing and contract management
• Handled customs clearance procedures in compliance with customs regulations
• Liaised with customs officials, shipping lines, and terminal operators to ensure timely cargo release.
• Calculated duties, taxes, and other charges accurately
• Tracked shipments and provided regular updates to clients
• Ensured compliance with international trade laws and company policies
• Resolved clearance delays, documentation issues, and cargo discrepancies
• Managed and maintained customer accounts, ensuring accurate records and timely updates
• Built and sustained strong relationships with customers to improve satisfaction and retention
• Monitored customer payments and followed up on outstanding balances
• Resolved customer complaints and account-related issues promptly and professionally
• Prepared regular account reports for management review
• Ensured compliance with company policies and financial procedures

Operation Officer - Whiteway Global Service LTD

(2016-01 - 2019-12)

• Strategic sourcing and contract management
• Procurement process optimization
• Budget management and cost savings
• Assisted in customs documentation and cargo clearance
• Supported senior brokers in shipment tracking and client communication
• Oversaw customer accounts and billing
• Handled customer inquiries and payment issues

Bachelor's Degree - Public Administration - University of Abuja (2021-01 - 2025-12)

Post-Graduate Diploma - Logistics and Supply Chain Management - Post-Graduate College Logistics and Supply Chain Management (2023-01 - 2023-12)

Certificate - Procurement and Contract Management - American Institute of Oil and Gas Technology, U.S.A. (2023-01 - 2023-12)

Secondary School Certificate (SSCE) - Qualitative secondary school, Oro Idoma (2009-01 - 2015-12)

Primary School Certificate (FSLC) - Government School one, Owo (2003-01 - 2009-12)