Agwalla Chioma

I'm a creative and innovative person determined to set and meet challenging targets individually and in teams while complying with quality, time and diversity standards ultimately resulting in personal development and advancement of the organization in both revenue and brand recognition. Creative, results-oriented Business Development and Strategy Professional with extensive experience in business development, strategic partnerships, client relationship management, project visibility, media communications, and brand growth. Proven ability to drive organizational growth through innovative business strategies, stakeholder engagement, proposal development, and market expansion initiatives.

Experienced in project coordination, corporate communications, digital marketing, and public relations with a strong commitment to delivering measurable results while maintaining high professional standards. Passionate about continuous learning, innovation, and creating sustainable business impact.

Business Development Manager at ACE & WILLEM ENGINEERING LTD (2023-01 – 2025-01)

• Led client acquisition initiatives and developed strategic partnerships to support organizational growth.
• Prepared business proposals, presentations, and negotiations with prospective clients.
• Developed and implemented business development strategies that improved market visibility and strengthened the company's brand.
• Managed project visibility initiatives through digital marketing, content creation, customer engagement, and reputation management.
• Collaborated with management to identify new market opportunities and expand the company's client base.
• Monitored customer feedback and market trends to improve service delivery and business performance.

Projects and Brand Visibility Manager / Health Media Broadcast Journalist at 107.3 DARLING FM OWERRI (DARLEZ CAPITAL) (2019-01 – 2023-01)

Served as a Field Journalist from November 2017 to August 2018, conducting investigative reporting, news coverage, interviews, and research.

• Managed project visibility and public engagement activities.
• Developed communication strategies that increased audience engagement and strengthened organizational visibility.
• Coordinated media coverage and promotional campaigns.
• Maintained strong client relationships and supported product and service promotion.
• Co-hosted weekend entertainment program.

Financial Accounting Officer / Event Manager at SMATE & SMATE INTERNATIONAL LTD (2017-01 – 2019-01)

• Managed cash flow, financial transactions, budgeting, and financial reporting.
• Prepared financial records and monitored daily income and expenditure.
• Coordinated corporate events, seminars, workshops, and client meetings.
• Supported business development through strategic marketing and relationship management.
• Led planning activities for management training programmes.

Compliance Supervisor / Business and Client Relationship Manager at MULTICHOICE NIGERIA (2016-01 – 2017-01)

• Delivered exceptional customer service and resolved client enquiries and complaints.
• Ensured compliance with company operational standards.
• Worked closely with management to improve customer satisfaction.
• Prepared operational reports and monitored service quality.

Customer Relationship Manager at FIRST CITY MONUMENT BANK PLC (2014-01 – 2016-01)

• Managed customer relationships and provided banking solutions.
• Handled customer enquiries and complaint resolution.
• Supported daily branch operations and customer experience initiatives.
• Worked with management to improve operational efficiency.

Computer Instructor and Biology Teacher (NYSC) at RADIANCE HIGH SCHOOL, FESTAC, LAGOS (2013-01 – 2014-01)

• Taught Biology and Computer Studies.
• Prepared lesson plans and assessments.
• Guided students in computer literacy and technology applications.
• Supported academic development and classroom management.

Laboratory Assistant (Internship) at GIDEON SALVATION HOSPITAL (2009-01 – 2010-01)

• Supported microbiological laboratory testing and analysis.
• Maintained laboratory records and documentation.
• Assisted in identifying contaminants and recommending preventive measures.
• Ensured compliance with laboratory safety procedures.

Bachelor of Science (B.Sc.) in Microbiology – Abia State University, Uturu, Abia State (2007-01 – 2011-01)

West African Senior School Certificate (WASSCE) – Federal Government Girls College, Owerri, Imo State (1998-01 – 2004-01)