Aina Esther
Charge back and reconciliation officer
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About
My name is Aina Esther, I am Insightful, result driven, creative, goal oriented and determined individual looking forward to help drive growth, development and community in any organization in a way that will lead to achievement of the organizational goal and objectives.
Experience
Reconciling all dispute transactions
Availing chargeback dispute for failed transactions
Reconciling payments to ensure the accounting system reflects the correct transactions
General ledger reconciliations
Account reconciliations such as bank, inventory control, clearing, billings etc.
Issue receipts to customers on receipt of payments
Performing daily financial transactions such as verifying, calculating and posting accounts receivable data
Experience in MasterCard, Visa and Verve Chargeback process
Understanding dispute management on account-based transactions.
Ensure funds are recovered from partners (settlement amount from bank and reversals from other Switching partners) timely and accurately (as stipulated in the agreement between partners)
Reconciliation updated daily and concluded & delivered by 5th of subsequent month
Ensure that all claims are resolved within the defined SLA.
