Ajayi Emmanuel

I am a solution-driven network operations engineer with extensive skills knowledge in network monitoring, maintenance, and operations. I have a deep understanding of troubleshooting, network monitoring (Fiber and Radio), network maintenance and service, customer/client management, and accurately documenting incidents (downtimes/outages, packet losses, intermittencies, and instabilities). I am also experienced in generating availability reports for client’s billing invoices.

I am highly organized and have the ability to multitask, handle multiple volumes of simultaneous projects with complete accuracy and professionalism. I am passionate about delivering excellent results and providing courteous user interaction with proficiency. I am always looking for ways to devise precise and timesaving means to ensure effective system operations.

I am recognized for displaying current technical knowledge and insight.

21st Century Technologies (December 2022 - Present)

Data Centre/Network Engineer

• Network monitoring
• Network maintenance and servicing of all clients within the metropolis and upstream.
• Customer/Client relations
• Accurately documenting incidents (downtimes/outages, Packet losses, intermittencies, and instabilities)
• Generating availability report for client’s billing invoice.
• Analysing incidents and providing preventive or corrective maintenance.
• Data center monitoring and management.
• Switch routing and configuring.
• VIOP lines monitoring

Phase3telecoms (April 2021 – October 2022 )

Network Operations Engineer

• Network monitoring (Fiber and Radio)
• Network maintenance and servicing of all clients within the metropolis and upstream.
• Customer/Client relations
• Accurately documenting incidents (downtimes/outages, Packet losses, intermittencies, and instabilities)
• Generating availability report for client’s billing invoice.
• Analysing incidents and providing preventive or corrective maintenance.

Bachelor of Science, Electronic and Computer Engineering (Second Class Upper Division) 2012 – 2016 Lagos State University, Ojo, Lagos State.