Ajayi Gloria

Dynamic Human Resources and Administrative Professional with a proven track record in optimizing operational efficiency, reducing costs, and enhancing team productivity. Successfully led the restructuring of administrative departments, implemented innovative project management systems, and transitioned to a paperless office, resulting in significant cost savings and improved productivity. Successfully renegotiated vendor contracts for office supplies, achieving a 20% cost saving that positively impacted the company's bottom line.

HR & Administrative Officer - NYSC - Sonnex Packaging Nigeria Limited - Lagos State

(2025-08)

• Managed a busy office environment, ensuring seamless operations through proactive oversight of administrative functions, including scheduling, supply management, and facilities maintenance.
• Oversaw the implementation of new office management software, resulting in a 30% increase in organizational efficiency and improved document control.
• Coordinated between departments to support company-wide events and meetings, ensuring all logistics were handled efficiently and within budget constraints.
• Maintained confidentiality of sensitive information and documents, upholding data protection standards and respecting privacy regulations always.
• Successfully renegotiated vendor contracts for office supplies, achieving a 20% cost saving that positively impacted the company's bottom line.
• Provided administrative support to the executive team, including complex diary management, travel arrangements, and preparing detailed reports and presentations.
• Implemented staff wellness programs that included ergonomic assessments and health seminars, resulting in a 20% decrease in work-related stress claims.
• Handled HR administrative tasks such as filing documents and updating databases.
• Processed employee information, such as address changes, tax information, and job applications.
• Assisted in the development and implementation of job descriptions, hiring, and onboarding processes.
• Assisted in the development and maintenance of employee benefits programs.
• Maintained accurate and up-to-date records of employee attendance, performance reviews, and other relevant data.
• Provided customer service support to employees and managers.

Front Desk/Receptionist - Just-Rite - Osun State, Nigeria

(2024-08 - 2024-11)

• Coordinated with IT support to streamline technical operations, reducing average downtime due to IT issues by 35%, thereby ensuring smoother daily operations.
• Demonstrated exceptional communication skills while interacting with employees and customers leading to increased understanding of company standards among team members.
• Implemented a customer service training program for front-of-house staff, leading to an improvement in client satisfaction scores by 25%.
• Developed cost-effective solutions that reduce workplace expenses by 30%.

Bachelor of Science (B.Sc.) - Economics - Obafemi Awolowo University, ile-ife (2024)