Ajibola Lydia

Customer-focused Front Desk Professional with hands-on experience in hotel reception, guest service and Opera PMS. Skilled in welcoming guests, handling inquiries, supporting reservations and check-in/check-out processes, resolving concerns calmly, and maintaining a professional service environment. Strong communication, teamwork and interpersonal skills, with additional experience in teaching and digital marketing.

Front Desk Receptionist at Graceland Stay Service (2026-03 – Present)

• Welcome guests and provide professional assistance throughout their stay.
• Handle front-desk inquiries and communicate clearly with guests and colleagues.
• Use Opera PMS for front-desk and guest-management duties.
• Support reservations, guest check-in and check-out procedures.
• Respond to guest concerns professionally and work toward timely solutions.
• Maintain accurate guest information and support smooth daily hotel operations.
• Work effectively with colleagues in a fast-paced hospitality environment.

Teacher at Farouq School (2024-01 – 2024-12)

Communicated effectively with students, managed daily responsibilities and maintained a structured professional environment.

Teacher at Atop Brain Base School (2023-01 – 2023-12)

Delivered lessons, communicated clearly and supported students in their learning activities.

Teaching Practice at Zuve Nursery and Primary School (2022-01 – 2022-12)

Completed teaching practice with responsibility for lesson delivery and classroom support.

Digital Marketing at 1% Club (2022-01 – 2022-12)

Supported digital marketing activities and developed experience in online communication and promotion.

NCE in Theatre/English – Adeniran Ogunsanya College of Education, Lagos (2021-01 – 2023-12)

SSCE – Tedora Schools, Ijanikin, Lagos (2013-01 – 2019-12)

NECO – Sumbay College, Badagry/Oko-Afo, Lagos (2019-01 – 2019-12)