Group Head, People Operations & Administration at SILVERBIRD GROUP (2023-08 – Present)
Executive scope: 450+ full-time employees and 40 contingent workers | Six business lines | 13 operating sites across Nigeria and Ghana | Nigerian salary budget of approximately NGN 2.1 billion and a separate approved HR and Administration budget of NGN 1.456 billion, approximately NGN 3.56 billion combined | Ghana salary budget of approximately GHS 4.4 million | Reports to the Group President
- Serve as principal people adviser to the Group President and the executive leadership team, providing workforce analytics, organisational recommendations and enterprise people-risk insight across employee relations, regulatory compliance, disciplinary governance, workforce controls and policy exposure in multiple operating entities.
- Established the Group's first integrated KPI governance cycle covering 62 line managers and 388 employees, increasing performance-review compliance from 62% to 95% and embedding recurring review rhythms across Communications, Cinemas, Galleria and Film Distribution.
- Led the organisational restructuring of the Group by developing the organogram, coordinator roles, job descriptions, Balanced Scorecards and an Approval Authority Matrix, removing duplicated responsibilities and clarifying reporting lines and decision rights, while sustaining an average annual workforce turnover rate of 10.6% across permanent and contingent employees.
- Strengthened enterprise workforce-cost governance by consolidating salary, benefits and HR administration planning across the Group, giving executive leadership a single consolidated view of Nigerian and Ghanaian workforce cost against approved budget.
- Lead the planning and governance of the NGN 1.456 billion Group HR and Administration budget across four strategic business units, covering employee benefits, learning, engagement, travel, logistics and administration. Established the budget-versus-actual reporting framework used by management, separating cash and non-cash value by expenditure category.
- Led comprehensive employee-cost analysis across group entities, giving the executive monthly and annual visibility of employment cost and supporting evidence-based workforce and compensation decisions.
- Reduced average time-to-fill by 25% by building structured talent pipelines and embedding workforce planning into annual business planning.
- Expanded group-wide learning access through internal facilitation, curated digital programmes and negotiated service-for-service partnerships, mobilising NGN 22.56 million in training value for NGN 2.42 million in cash outlay.
- Directed the people and governance workstream for a critical senior leadership transition and built leadership-continuity plans for business-critical roles, coordinating handover requirements, decision-authority changes and operational-continuity arrangements.
- Direct people operations across six business lines and two countries with materially different workforce models, from salaried broadcast crews and shift-based cinema teams to freelance production and event workforces, maintaining policy consistency and cross-border employment compliance.
- Led the design and customisation of the Group HRIS in partnership with the software developer and currently oversee the development of an in-house LMS.
People Operations Manager at SILVERBIRD GROUP (2022-04 – 2023-08)
- Realigned workforce structure with business priorities alongside senior leadership, supporting operational stabilisation through a period of transition.
- Redesigned performance management processes for a 450+ employee workforce, increasing goal-alignment visibility across all departments.
- Partnered with broadcast leadership on the people requirements for new television and radio programmes, aligning permanent, contract and freelance talent with production schedules, operating budgets and commercial priorities.
- Strengthened recruitment strategy and onboarding systems, improving new-hire integration and time-to-productivity.
- Administered the total rewards and benefits strategy, supporting workforce retention during operational restructuring.
- Managed departmental HR budgets and delivered group-wide training programmes reaching the full employee population.
Human Resources Business Partner at SILVERBIRD GROUP (2017-01 – 2022-03)
- Provided strategic HR advisory to senior managers across group business units, aligning talent strategy with operational objectives.
- Led people workstreams for cinema openings, operational revival, restructuring and closures across Nigeria and Liberia, covering workforce planning, recruitment, organisational setup, employee mobilisation, redeployment and separation management.
- Led workforce planning and mobilisation for new cinema locations typically requiring 50+ employees, ensuring critical roles were filled, trained and operationally ready for commercial launch.
- Protected business value during operational restructuring and location closures through disciplined redeployment, employee separation, compliance and workforce-risk management.
- Maintained workforce continuity across geographically dispersed, shift-based and freelance operating environments through proactive workforce planning and talent pipelines.
- Led culture-building initiatives, including the Silverbird Culture Club and Corporate Affairs Committee, improving employee engagement perception.
- Reduced disciplinary escalations through proactive leadership coaching and structured employee-relations frameworks.
- Standardised recruitment, onboarding and performance-review processes across units, improving evaluation timeliness and consistency.
Human Resources Executive at SILVERBIRD GROUP (2014-03 – 2016-12)
- Coordinated HR operations across three countries (Nigeria, Ghana and Liberia), ensuring policy consistency and cross-border employment compliance.
- Enabled revenue-generating cinema operations through timely workforce mobilisation, organisational setup and talent deployment, allowing new locations to commence commercial activity without people-related delays.
- Implemented an online performance management platform, improving appraisal tracking and completion rates across locations.
- Led multi-location training and workplace safety initiatives, including the introduction of an emergency health platform.
Human Resource Assistant at MICHARRY & COMPANY LIMITED (2013 – 2014)
- Supported recruitment coordination, payroll reconciliation, records management and compliance administration.
