Akeem Saka

Dedicated and result-oriented Information Technology professional with an advanced academic background (HND in Computer Science) and hands-on experience providing end-user help desk assistance, system administration, and network troubleshooting. Proven capability in managing hardware deployment, operating systems, and basic web operations. A reliable, mature professional equipped with technical problem-solving abilities and communication skills needed to optimize IT infrastructure and support day-to-day corporate operations.

IT Support Technician - AB Tech & Integrated Solutions - Ibadan, Nigeria

(2021 - 2025)

• Managed end-user technical support, resolving hardware, software, and application malfunctions swiftly to minimize business downtime.
• Administered user accounts, access permissions, system security protocols, and daily login and password-reset requests.
• Installed, configured, and maintained office computers, printers, local network access points, and peripheral devices.
• Conducted system diagnostics and updates to secure and optimize corporate operating systems.

Help Desk Technician - Jonathan King Ltd - Ibadan, Nigeria

(2016 - 2018)

• Served as the first point of contact for technical issues, providing effective troubleshooting guidance to staff.
• Logged and tracked IT support tickets, escalating complex infrastructure problems to senior network technicians when needed.
• Assisted with internal hardware deployment, routing setups, and workstation configurations.

IT Intern - Jonathan King Ltd - Ibadan, Nigeria

(2010 - 2011)

• Gained hands-on experience maintaining company workstations and basic server rooms under senior engineers.
• Assisted staff with software application training and routine desktop troubleshooting.

Cashier - Real Food & Wine - Ibadan, Nigeria

(2006 - 2006)

• Managed cash registry operations, financial reconciliation, and professional customer support.

Higher National Diploma (HND) - Computer Science - The Polytechnic Ibadan, Oyo State (2012 - 2014)

National Diploma (ND) - Computer Science - The Polytechnic Ibadan, Oyo State (2008 - 2010)

Senior School Certificate Examination (SSCE) - Government College Ibadan, Oyo State (1999 - 2005)