Senior Operations Supervisor - Sadara Chemical Company (Almajdouie group, Saudi Arabia) - Saudi Arabia
(2016-01)
Working 48 hours a week. Sadara Chemical Company represents a unique alliance between Saudi Aramco and The Dow Chemical Company.
- Prepare Daily Operation Report and Send to Sadara Ops Manager
- Request Order to Reschedule for no Material Available
- Create and Sending Daily Shipment Order
- Daily monitoring of Trucks Shuttling Performance
- Check and Monitor of Lifting Plan according ETA
- Prepare Affiliate KPI for Weekly Performance Meeting
Logistic Coordinator - S.A. TALKE (Saudi Arabia) Joint venture with Newport ISO Tank - Saudi Arabia
(2013-06 - 2015-12)
- Responsible to ensure 100% accuracy and total data quality with minimum error both at personal level and for the team
- Provide excellent Customer service on a daily basis via mail as well as live messenger
- Responsible for co-ordination and flow of information with other departments (interfaces)
- Assist in providing support to various departments within the organization pertaining to process Improvements
- Preparation of Documents, Maintaining records of details provided in the manifests of various Shipping line
- Tracking of containers ETAs regularly with the shipping line or appropriate personnel
- Follow up of manifest according to the Loading Schedules and packing lists provided by customer
- Responsible to provide packing list for certain plants when required
- Maintaining shipping records, Shipment tracking
- Preparation of shipping paperwork as well as completing Shipment transactions according to appropriate system
- Maintaining records separately through sheets or other documents
- Communicating Status of shipping or receiving activities to appropriate personnel
- Generating of dispatching documents of the particular shipment as required
- Responsible to follow up of manifest through communication with the shipping line
- Collection of Bayan copies and calculation of charges incurred in the process of clearance
- Responsible to keep records of each and every shipment
- Updating and controlling systematic personnel files or records in order to provide reliable reference
- Providing of Updates of every action according to the priority basis
- Maintaining of data base for further info to the customers
- Checking of e-mails regularly for further actions and process according to the instructions of the Shipping line or appropriate personnel
- Preparation of monthly report and submitting necessary documents to Accounts Dept
- Obtaining and receiving information from all relevant sources
- Identifying information by categorizing, estimating, recognizing differences and similarities and detecting changes in circumstances
- Recording of all records systematically according to the management and for further reference
- Monitor all documentation process of Import of ISO tanks
- Prepare Monthly Import Report
- Maintain files for documents related to Import
- Prepare arrival notice upon receiving shipping advices from Newport for full tanks
- Follow up vessel ETA and inform consignee for the same
- Coordinate with transport agencies for empty tanks availability as per schedule for loading
- Follow up with consignee for import clearance
- Check and endorse the incoming invoices and pass it on to accounts department for payments
- Follow up for OBL/HBL/SWBL with POL for clearance of import containers
- Check/Forward the invoice and follow up with consignee for demurrage
Process Expert - Maersk Global Service Center(India) Pvt. Ltd - India
(2010-01 - 2013-06)
- Responsible to ensure 100% accuracy and total data quality with minimum error both at personal level and for the team
- Provide excellent Customer service on a daily basis via mail as well as live messenger
- Constant Communication via Internal Mass Communication System (MCS) of Maersk, with the local officer in Europe & South Asia in regards with Documentation & Customer service related activities
- Contact customers to notify them of special sales and new merchandise shipments
- Responsible for sending all the important documents & manifests prior to Vessel Operations to the Port Authority
- Ensure timely and accurate issuance of CUSTOMS documentation
- To understand the requirement of the stations/countries CUSTOMS documentation, follow the defined guidelines and ensure compliance in issuance of documentation
- Assist in monitoring and ensuring standard business processes
- Holding the key responsibility of Documentation process prior to Vessel Operations & Cargo controlling
- Responsible for co-ordination and flow of information with other departments (interfaces)
- Assist in providing support to various department within the organization pertaining to process Improvements
- Responsible for checking the discrepancies & sending the same to the Customer Service Offices
- Arrange invoices, arrival notices & delivery orders within given time frames
- Updating system with various documents required for logistics such as Shipping Order, Container Stuffing, Bill of Lading, and Forwarder's Cargo Receipt based on the instructions received from location
- Ensure that documents are reverted within the agreed time frame in order to prevent claims, avoid legal actions, fines and penalties to Maersk Logistics
- Ensure set KPIs via; productivity, accuracy and timeliness are achieved
- In case of any clarifications, correspond (via BA) with respective Client Coordinators of different origins
- Ensure carrier cut offs and client cut offs are monitored and met
- Updating POS (Purchase Orders) through EDI
- Creating new vendors details in the system called SCV (Single Customer View)
- Tracking the containers in the system and send the current status to the respective clients
Broadband Executive/Customer Care Associates - Reliance Web Stores Ltd
(2008-11 - 2009-09)
Back office Executive - Syntel global Pvt. Ltd
(2006-03 - 2008-09)
