Akinto Titilope

Results-driven Supply Chain and Warehouse Operations professional with over 5 years of experience in inventory control, warehouse operations, vendor management, and third-party logistics coordination. Proven ability to improve delivery performance, maintain stock accuracy, and optimize logistics processes. Strong analytical and problem-solving skills with a focus on efficiency and cost reduction.

Order Fulfilment Supervisor at Bitmarte CBIT Industry (2023-03 – Present)

Managing end-to-end order fulfillment operations and coordinating with third-party logistics providers.

• Manage end-to-end order fulfillment including picking, packing, and dispatch in line with SLAs
• Coordinate with third-party logistics providers and internal teams to ensure timely deliveries
• Improved last-mile delivery performance through process optimization initiatives
• Monitor vendor performance and resolve operational issues to maintain service standards
• Generate reports to support decision-making and operational improvements

Lead, Reconciliation & Returns at Beta Store Simple Market (2021-12 – 2023-01)

Managed inventory discrepancies and coordinated returns and reverse logistics processes.

• Managed inventory discrepancies and ensured stock accuracy using Zoho Inventory
• Coordinated returns and reverse logistics processes with vendors and couriers
• Monitored vendor performance against SLAs and escalated issues when necessary
• Prepared weekly reports on reconciliation, returns, and vendor performance

Order Dispatch Associate at Jumia Food (2020-01 – 2021-10)

Dispatched online orders and collaborated with logistics teams to ensure timely deliveries.

• Dispatched online orders accurately within SLA timelines
• Collaborated with logistics teams to ensure timely deliveries
• Maintained product records and updated pricing and tracking systems

Warehouse Operations Analyst at Jumia Services (2016-11 – 2020-01)

Managed warehouse operations and analyzed operational performance for efficiency and SLA compliance.

• Managed inbound and outbound warehouse operations
• Analyzed operational performance to ensure efficiency and SLA compliance
• Resolved logistics issues with third-party providers (DHL, FedEx, UPS)
• Operated forklifts to support safe and efficient goods handling

BSc (Hons) in Industrial Relations and Personnel Management – Osun State University (2015)