Akosu Raphael Terver

My career journey has provided hands-on exposure to large-scale infrastructure projects, including my role as a QA/QC Electrical Engineer on the Lekki Deep Sea Port project, Dangote Refinery Project where I ensured compliance with project specifications, standards, and quality procedures. Currently at d.light Nigeria, I have taken on extended leadership responsibility, acting in a managerial capacity for nearly two years driving quality performance, leading teams, and coordinating cross-functional operations.

I specialize in root cause analysis and continuous improvement, applying tools such as CAPA, 8D, and FMEA to solve complex quality challenges and improve operational efficiency. I am passionate about building systems that not only meet standards but deliver reliable, sustainable results.

I am proud to have been recognized with the i.Hope Award three times at d.light, reflecting my commitment to innovation, excellence, accountability, and impact in every role I take on.

Impact at d.light:

• Improved product quality performance from 5% in Q1 to 16% in Q2 and beyond
• Optimized business processes, enhancing operational efficiency
• Established rapid issue-response loops for faster resolution
• Developed standardized reporting templates to improve data accuracy and trend visibility
• Strengthened cross-functional collaboration for improved compliance and issue resolution
• Championed continuous learning and team development, driving sustained improvements

As I continue to grow, I am focused on advancing my career as a QA/QC Electrical Engineer within global construction and energy environments, particularly aligning with international (Gulf-standard) practices.

I am always open to connecting, learning, and contributing to projects that demand quality, precision, and innovation.

Senior Engineer, Quality

Lead Quality Assurance and operational excellence initiatives across renewable energy products, field operations, and after-sales services to drive reliability, compliance, and customer satisfaction.

Direct the implementation and continuous improvement of Quality Management Systems (QMS), operational controls, and quality governance frameworks across multiple business functions.

Spearhead root cause analysis (RCA), Corrective and Preventive Actions (CAPA), and continuous improvement initiatives to reduce defects, improve product performance, and optimize operational efficiency.

Oversee quality audits, field inspections, IQC/OQC activities, product validation, and supplier quality assurance to ensure compliance with technical and operational standards.

Lead developmental Quality Assurance for new products in collaboration with Engineering teams and manufacturers to ensure alignment with quality, reliability, and performance expectations

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Develop and implement SOPs, process controls, and operational frameworks for firmware upgrades, product recovery, and quarantine operations to strengthen standardization and process efficiency.

Analyze quality KPIs, customer feedback, return trends, and operational data to support strategic decision-making, risk mitigation, and business performance improvement.

Collaborate with cross-functional stakeholders including Operations, Engineering, Supply Chain, and Customer Experience teams to drive operational excellence and business growth.

• Represent the Quality function in management reviews, strategic planning sessions, and stakeholder engagements, contributing to organizational objectives and continuous improvement culture.