Akpan Joseph

Control Room Operator / Security Professional

Lagos, LagosMember since April 25, 2024

Oral and written communication and presentation skillsCustomer relationsMicrosoft Office Applications/suitesOrganizational skillsProblem Solving

About

I am a dynamic, energetic, dedicated and result oriented individual with proactive and flexible approach to attaining professional distinction and proficiency with the ability to think through problem and provide solution. I am looking for a rewarding role with an exciting and forward-thinking organization that will allow me unleash my potentials for the growth and development of such organization.

Experience

Control Room Operator - Arksego Nigeria Ltd. - Gbagada Phase 1, Lagos

(2024-01)

Control room operator is to monitor operations all activities within its environment through the CCTC cameras to ensure safety of it environ.

React promptly to system alerts and alarms by following company's policy which may include taking corrective action or escalating the issue
Handle crisis and emergency situations calmly, confidently and implement emergency response measures when needed
Effectively communicate with other operations officers, maintenance teams and other departments to coordinate response and share critical information
Maintain accurate and detailed logs of operational data, incidents and system changes
Ensure all operations comply with safety and regulatory standards. Also participate in safety training and drills
Control room operator is to monitor locations via phone calls sitrep to ensure total calmness in all locations

Logistics/Operation Officer - Baykins Pharmacy Group. - Oniru VI, Lagos

(2023-01 - 2024-01)

Liaison with service provider and vendors to ensure adequate maintenance
Highly developed interpersonal and communications and negotiation skills
Liaises with the Director/COO, Head of Finance and Administration, Head of Programmes on relevant operational issues
Ensure all fleet are in good condition for quick deliveries of goods
Ensure good tracking record of all fleet to their various destinations
Create a good relationship between the dispatch riders, drivers and vendors for smooth operations
Regular check of fleet documents to ensure it renewed before date of expiry
Ability to achieve in highly networked environment and to turn strategies into plans and actions

Control Room Operator - International Masters Security System (IMSS) - Dolphin Estate Ikoyi, Lagos

(2023-01 - 2023-12)

Control room operator is to monitor operations all activities within its environment through the CCTV cameras to ensure safety of it environ.

Perform routine checks and maintenance on control room equipment to ensure it's functioning correctly and safely
Control room operators is to be problem solver. Coordinate with field operators to resolve issues and ensuring minimal disruption to operations
Control room operator need to have effective communication skills to keep everyone on the same page. The communication isn't just limited to those in the room either. A control room operator must also effectively communicate with others outside of the room or management
Control room operator is to monitor locations via phone calls sitrep to ensure total calmness in all locations
Control room operator must be able to give accurate information at all time

Security Coordinator - McDon Security Ltd. - Anthony village, Lagos

(2021-01 - 2023-01)

Liaising with other security team members such as guards and investigators to coordinate efforts
Ensuring that security measures are in place to protect against theft, fire hazards, and other physical threats to assets
Monitoring camera feeds from different locations in order to detect security breaches or potential crimes
Reviewing security reports and identifying potential problems that need to be addressed
Developing security policies and procedures to ensure compliance with legal requirements
Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths

Security Supervisor - Sheriff Deputies - Gbagada, Lagos

(2016-01 - 2020-01)

Write and submit security reports
Conducting regular parades
Maintain law and order in area of jurisdiction
Monitor staffs by patrolling with them
Assign work areas for officers to patrol
Look at for suspicious persons, vandalism or hazards
Ensure all security systems like the burglar alarms and camera (CCTV) are working properly
Must be able to observe situation and make appropriate response
Initiate disciplinary measures wherever necessary

Operation Manager - Knight Pride International Ltd - Domestic Airport, Ikeja, Lagos State

(2009-01 - 2011-01)

Coordinating activities that affect operational decisions and business requirements
Responsible for the planning and procurement of daily operations
Communicating with all relevant employees to ensure delivery times were met
Planning, scheduling, and reviewing workload and manpower to make sure targets were being met on a cost-effective basis
Managing the stock control, and checks that inventory records were accurate
Creating a detailed schedule based on strict deadlines
Organizing, planning, and implementing inventory activity
Confirming that health and safety regulations were followed
Providing guidance to employees

Cargo Handler (IT) - Aero Contractor Company Nigeria Limited - Ikeja, Lagos State

(2008-01 - 2009-01)

Transferring cargo onto airplanes
Directing ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage
Determining the quantity and orientation of cargo, computing aircraft center of gravity, and sign the load plan or manifest
Loading and unloading aircraft, performing preflight and post flight aircraft checks, and computing weight and balance
Calculating load weights for different aircraft compartments, using charts and computers
Operating a variety of equipment, including trucks, forklifts, conveyors and baggage tugs
Assisting and briefing passengers on safety and emergency procedures
Assisting in ensuring all governmental regulations, company procedures, and safety and security requirements are followed