Akponisi Williams

Motivated and detail-oriented Higher National Diploma (HND) graduate in Biochemistry with practical experience in hospitality and customer service. Skilled in communication, teamwork, problem-solving, Microsoft Word, document preparation, typesetting, project writing, research, and computer operations. Adaptable, dependable, and capable of working effectively in fast-paced environments.

Food & Beverage Staff - Muse Boutique Hotel - Enugu

(2025-01)

• Provided attentive customer service and assisted guests with food and beverage requests.
• Took and processed orders while maintaining accuracy and professionalism.
• Maintained cleanliness, hygiene, and an organized service environment.
• Worked effectively with colleagues to support smooth daily hotel operations.
• Responded to guest needs and concerns in a courteous and professional manner.

Porter - Golden Tree - Satellite Town, Lagos

(2023-01 - 2024-12)

• Assisted guests with luggage and provided general support during arrivals and departures.
• Maintained a helpful, courteous, and professional attitude toward guests.
• Supported day-to-day hotel operations and assisted colleagues when required.
• Helped maintain an orderly and welcoming environment for guests.

Higher National Diploma (HND) - Biochemistry - Institute of Management and Technology (IMT) (2023-01 - 2025-12)

National Diploma (ND) - Biochemistry - Institute of Management and Technology (IMT) (2020-01 - 2022-12)

West African Senior School Certificate Examination (WASSCE/WAEC) - Holy Spirit Secondary School (2013-01 - 2018-12)