Albert Benjamin

Detail-oriented and results-driven Warehouse Operations Specialist with a solid academic background and professional experience spanning inventory coordination, administrative supervision, and customer relations.

Customer Service Representative - Ileoja Groups - Ibadan

(2026-01)

• Handled inbound customer inquiries via phone, WhatsApp, and walk-ins with professionalism
• Resolved complaints and ensured high customer satisfaction and retention
• Processed orders, coordinated with sales/warehouse teams for timely delivery

Waiter - Grand Maridos Hotel - Ibadan

(2025-01 - 2026-01)

• Executing fast-paced customer orders while maintaining strict material quality and hygiene control measures
• Audit shift consumption levels and interface directly with procurement teams to prevent sudden shortages of front-of-house supplies

Customer Service Representative & Warehouse Keeper - YOG Motorcycle Spare Parts - Ibadan

(2024-01 - 2025-01)

• Collaborated closely with front-office sales teams to ensure 100% accurate and on-time distribution of high-volume orders
• Operated daily at warehouse floor operations, conducted weekly and monthly physical stock reconciliation counts, reducing tracking errors and inventory shrinkage

B.Sc - Hospitality & Tourism - Federal University of Agriculture, Abeokuta (2024-01)

ND - Science Laboratory Technology - Akwa Ibom State Polytechnic (2016-01)