Aliyyah Sulu

Highly organized and proactive administrative professional with experience managing front desk operations, scheduling appointments, handling inquiries, maintaining accurate records and providing administrative support. Proficient in Microsoft Office, Google Workspace and digital collaboration platforms, with strong communication, interpersonal and problem-solving skills. Committed to creating positive first impressions, delivering exceptional customer service and fostering a welcoming environment while upholding professionalism and confidentiality.

Patient Engagement Officer (Intern – NYSC) - Andromeda Hospital - Lagos

(2025-07 - 2025-10)

• Maintained accurate patient records and healthcare databases.
• Served as the first point of contact for patients and visitors, providing professional customer service.
• Coordinated with HMOs to verify eligibility and facilitate treatment approvals.
• Assisted with data entry, documentation and report preparation using Microsoft Office tools.
• Managed appointment scheduling and coordinated patient referrals.

Unit Manager (Intern – NYSC) - Fatgbems Group - Lagos

(2025-11 - 2026-05)

• Supervised daily operations and coordinated administrative activities to ensure efficient workflow.
• Responded to customer inquiries and supported service delivery operations.
• Prepared operational reports and managed accurate record-keeping for management review.
• Assisted with data entry, filing, and documentation management.
• Maintained customer records, sales documentation, and inventory reports.

Administrative Executive - Brandit The Marketplace - Lagos

(2024-10 - 2025-04)

• Handled customer inquiries through email, phone calls and social media channels.
• Managed correspondence, documentation and administrative records.
• Performed data entry, filing, reports and document organization to maintain accurate records.
• Coordinated shipments and liaised with suppliers and logistics partners to ensure timely delivery of goods.
• Worked closely with internal teams to support smooth workflow and efficient office operations.

Personal Assistant (Volunteer) - Eckankar Nigeria - Lagos

(2023-01 - 2025-12)

• Coordinated and submitted monthly reports, ensuring accuracy and timely delivery.
• Organized schedules, meetings and reminders for the class facilitator and members.
• Communicated important updates to members and supported the class facilitator by ensuring smooth coordination of discussion sessions.
• Prepared and presented key files and documents for each meeting.

BSC.ED - Health Education - University of Lagos (2024)

National Youth Service Corps (NYSC) (2025-06 - 2026-06)