Amaka Sunday

Psychology graduate (results pending) with six years of practical experience in sales and customer service. Strong in customer engagement, communication, negotiation, relationship building and problem-solving. Academic training in Psychology has developed solid research and analytical skills, with a strong understanding of human behaviour and interpersonal relationships. Brings a professional, adaptable approach to customer-facing and team-based environments.

Sales & Customer Service Representative - Jos, Plateau State

(2015-01 - 2021-12)

Sales and customer-facing roles

• Provided direct customer service and guided customers through the purchasing process.
• Promoted and sold products while identifying customer needs and responding to enquiries.
• Built positive customer relationships through clear communication and attentive service.
• Handled daily sales transactions and supported routine retail operations.
• Resolved customer concerns professionally and maintained a positive customer experience.
• Developed practical skills in negotiation, customer relations, teamwork and day-to-day business operations.

B.Sc. - Psychology - Federal University Kashere (2026-07)