Manufacturing Distribution Centre (MDC) Manager - Omnibiz Nigeria - Benin city Edo State
(2025-05)
- Monitor stock levels and maintain optimal inventory.
- Conduct regular stock counts and reconcile variances.
- Ensure proper storage and handling of products.
- Supervise receiving, storage, and dispatch activities.
- Ensure compliance with safety and operational procedures.
- Maintain warehouse organization and cleanliness.
- Coordinate vehicle allocation and route planning.
- Liaise with third-party logistics (3PL) providers for product movement.
- Ensure timely delivery of goods to customers and distribution points.
- Ensure product availability for van sales representatives and customers.
- Collaborate with sales teams to meet business targets.
- Monitor order fulfillment and customer satisfaction.
- Supervise warehouse staff, dispatch officers, and support personnel.
- Train, coach, and evaluate team performance.
- Promote teamwork and operational excellence.
- Prepare daily, weekly, and monthly operational reports.
- Analyze stock movement, sales trends, and operational performance.
- Report inventory discrepancies and recommend corrective actions.
- Monitor operational costs and reduce wastage.
- Safeguard company assets and inventory.
- Ensure compliance with company policies and audit requirements.
- Maintain strong relationships with manufacturers, suppliers, customers, and logistics partners.
- Resolve operational issues promptly and professionally.
Sales Supervisor - Coka Pharmacy and Supermarket - Country home Road, Benin city
(2024-11 - 2025-05)
- Monitor daily sales performance and ensure targets are achieved.
- Implement strategies to increase sales and profitability.
- Promote products, special offers, and seasonal campaigns.
- Supervise, motivate, and support sales attendants and cashiers.
- Assign duties and monitor staff productivity.
- Train new employees on sales techniques, customer service, and store procedures.
- Ensure customers receive prompt and courteous service.
- Handle customer complaints and resolve issues professionally.
- Maintain a positive shopping experience for customers.
- Monitor stock levels and ensure shelves are adequately stocked.
- Coordinate stock replenishment with the storekeeper or inventory team.
- Report stock shortages, damages, and expired products.
- Ensure products are properly displayed and attractively arranged.
- Monitor product pricing and shelf labelling accuracy.
- Maintain cleanliness and organization of the sales floor.
- Supervise cashier activities and ensure compliance with cash-handling procedures.
- Verify sales records and assist in daily sales reconciliation.
- Prepare daily, weekly, and monthly sales reports.
- Track sales trends and customer buying patterns.
- Provide feedback and recommendations to management.
- Ensure adherence to company policies and procedures.
- Monitor staff compliance with health and safety standards.
- Help prevent theft, fraud, and inventory losses.
Dispatched Supervisor - Kyosk Digital Solution - Benin city, Edo State
(2023-01 - 2023-12)
- Overseeing daily order fulfillment activities, including order processing, picking, packing, and shipping preparation.
- Developing standard operating procedures (SOPs) for inventory control, logistics management, and order fulfillment to meet operational goals.
- Preventing inventory shrinkage, accidents, and occupational hazards.
- Tracking inventory levels to prevent stock-outs and/or deadstock.
- Optimizing procurement of inventory by improving vendor relationships, performance, and lead times.
- Managing a dynamic team of Fulfilment associates, full-time and part-time warehouse staff, and other direct reports.
- Maintaining positive and mutually beneficial relationships with vendors, suppliers, manufacturers, and 3PLs.
- Optimized financial reconciliation and inventory integrity by managing and tracking product inventories and directing work in process.
- Tracking and monitoring Delivery Officers TOT, and TAT.
- Daily route planning to maximize dispatch and delivery effectiveness.
- Inbound and outbound Management: Responsible for both inbound and outbound operations of the market using ERP System. Assure on-time in full deliveries as the set company targets and assure the defined warehousing and dispatch costs are maintained per set targets. Ensure customer orders are fulfilled in a timely, precise manner including management of customer returns per the agreed standards.
- Ensuring revenue are actualized on a daily basis by constantly following up with the Delivery officers.
- Complying with local laws and state government agencies to ensure all documents required for operation are obtained.
- Managing incident and dealing with vehicles Schedule, Routine and Emergency maintenance.
- Ensuring that the dispatch method and procedure are followed by the delivery personnel in line with the standards established by the business.
- Daily reconciliation of Delivery Officer Trips to ensure that backlogs are minimized.
- Planning and processing the delivery Officers Trip to guarantee that all customer expectations are met and satisfaction.
- Sourcing and onboarding new partners for dispatch operations.
- Observing and confirming Delivery' adherence to OTIF and SDIF.
- Maintaining daily compliance with the fulfilment cost target.
- Providing data-backed and actionable updates to senior management to improve order fulfillment SLAs and vendor performance.
- Develop and present reports on inventory accuracy, order fulfilment, transport costs, and order cancellation among other key aspects in warehousing & dispatch.
Customer Service officer - First City Monument Bank Limited (FCMB)
(2013-04 - 2023-01)
- Receipt and processing of cheques lodgements for customers.
- Account Officers related functions e.g. Account Opening, Cross Selling, Customers referrals etc.
- Attending to all customer needs, complaints, enquiries and intermediary between customers and the bank to ensure efficient customer satisfaction.
- Responsible in reviewing customers account history, Regular and off Cycle Statement request.
- Handling administrative, secretarial functions and delegated duties and responsibilities as dictated from time to time.
- Account reactivation/closure and any other delegated tasks.
- Rendering of weekly/monthly deposits reports etc.
- Issuance of ATM cards.
- Enrolment of customers in the use of Internet and mobile Banking.
- Bank Verification Numbers Registration Officer.
- Acts as an ATM custodian in the absence of the Head of Operation.
- Manage Relationship with customers.
- Attend to Foreign Currency transactions.
Teaching Support Staff - National Youth Service Corps | UBE/JSS OnyedegaIbaji Local Government - Kogi State
(2011-08 - 2012-07)
- Mathematics teacher.
- Prepared staff weekly roaster.
- Reviewed official correspondence and acted as secretary in PTA meetings.
Head, Intern Engineers - National Engineering Design Development Institute - Nnewi, Anambra State
(2008-11 - 2010-08)
- Oversee the development and implementation of new curriculum such as 2-D AutoCAD and 3-D AutoCAD for interns.
- Represented the organization at community activities to enhance the organization's community profile.
- Oversee welding and fabrication training for interns.
