Angel Madusha

Detail-oriented and security-focused Technical Support and Cybersecurity Specialist with hands-on experience in threat monitoring, vulnerability management, network baselining, and data protection compliance. Combines practical technical training from Codar Tech and Eleven One Bytes Ltd with real-world technical troubleshooting and incident analysis. Seeking a Cybersecurity Internship to apply analytical capabilities, defensive security methodologies, and risk mitigation strategies to protect enterprise digital assets.

Cybersecurity Intern at CyBlack (2026-01 – Present)

• Acquire and execute practical competencies in threat identification, vulnerability management, and defensive baseline configurations.
• Monitor enterprise system alerts, assist in routine vulnerability assessments, and analyze security compliance trends to support SOC workflows.
• Perform packet inspection and network diagnostics to detect traffic anomalies, unauthorized access attempts, and configuration gaps.
• Collaborate with senior security consultants to draft robust IT operation procedures, incident checklists, and compliance documentation.

Customer Service / Tech Support Officer at Ikeja Electricity Distribution Company (2024-01 – 2025-01)

• Served as primary contact for technical troubleshooting workflows, accelerating turnaround times for infrastructure queries.
• Audited complex service databases, enforcing strict data accuracy, user account protocols, and privacy regulation standards.
• Partnered directly with technical engineers to escalate, track, and record resolutions for critical network infrastructure disruptions.

Administrative Systems Assistant (NYSC) at University of Ibadan (2024-01 – 2024-12)

• Managed sensitive administrative correspondence, confidential document access controls, and departmental data repositories.

Cybersecurity Practical Training – Codar Tech (2026-01 – 2026-12)

Digital Skills & Cybersecurity Training – Eleven One Bytes Ltd (LSESP / LSETF & UNDP) (2026-01 – 2026-12)