Head Baker at Bao Bao House (HQ) (2025-10 – Present)
- Managed day-to-day bakery operations, ensuring high-quality production of baked goods in line with brand standards.
- Supervised and trained bakery staff to improve productivity, consistency, and overall kitchen performance.
- Created and refined original recipes while maintaining strict product quality, portion control, and presentation.
- Organized production schedules to meet customer demand and reduce delays while handling high-volume daily production.
- Controlled stock levels and monitored ingredient usage, significantly reducing waste to support cost-effective operations.
- Introduced new seasonal baked items and managed custom dessert orders to enhance menu variety.
- Enforced food hygiene, sanitation, and safety procedures at all times, maintaining excellent quality control standards.
- Ensured efficient operation and maintenance of all bakery equipment and workspaces.
Sous Chef / Pastry Chef at Captain's Cafeteria (2024-09 – 2025-07)
- Enforced health and safety standards for food storage, preparation, and handling while conducting regular safety inspections.
- Supervised the work of cooks and kitchen helpers to ensure smooth and efficient kitchen operations.
- Established visual food presentation guidelines and conducted regular staff training sessions on safety compliance.
- Planned diverse menus for daily service, special events, and seasonal promotions.
- Trained new chefs in essential culinary skills and advanced kitchen management techniques.
- Catered for special events, customizing menus to client specifications for high-profile occasions.
- Collaborated with front-of-house teams to ensure seamless service delivery and analysed customer feedback for menu improvements.
Assistant Baker at Honey's Cupcake (2024-01 – 2024-06)
- Assisted in day-to-day bakery operations, focusing on creating new recipes to maximize profitability.
- Maintained consistent quality by precisely measuring ingredients and adhering to standard operating procedures.
- Coordinated with team members and stores to manage stock volume and ensure on-time order delivery.
- Experimented with new recipes to enhance the flavour and texture of baked goods.
- Maintained clean and organized work areas to prevent food contamination and spoilage.
Head Chef at Goodie foodie (2019-03 – 2023-11)
- Identified solutions to enhance sales team capabilities and drove the organization toward achieving high-performance goals.
- Conducted research to develop original recipes and assessed the quality of raw materials.
- Created social media content for baked goods to drive sales and increase brand awareness.
- Ensured operational profitability by maintaining accurate records of kitchen operations.
- Managed inventory, supplies, and stock levels to plan production schedules efficiently.
Front Desk Officer at Joenel Medical Laboratory (2021-07 – 2022-02)
- Managed administrative duties including greeting patients, data entry, and clerical tasks.
- Scheduled and confirmed patient appointments while maintaining professional discretion and confidentiality.
- Utilized Microsoft Word to maintain and update medical records for future reference.
Sales Representative at Betty's Thrift Shop (2021-01 – 2021-06)
- Served as the first point of contact for customers, assisting them with navigation and product selection.
- Conducted market research on trends and demographics to identify new promotional channels.
- Managed social media accounts to engage with customers and coordinate with delivery personnel.
