Anizoba Hannah

Detail-oriented and tech-savvy professional with experience in customer service, chat support, and virtual assistance. Skilled in handling customer inquiries, managing administrative tasks, resolving issues, and supporting remote business operations. Strong communication, multitasking, and organizational abilities with a commitment to delivering excellent customer experiences.

Customer Service Representative / Virtual Assistant at Freelance (2022-01 – 2023-12)

• Respond to customer inquiries through chat and email professionally and efficiently.
• Manage calendars, appointments, and email communications for remote operations.
• Perform administrative support tasks including data entry, internet research, and document organization.
• Handle customer complaints and provide prompt and professional solutions.
• Maintain customer records, organize files, and update CRM systems accurately.
• Support remote business operations while meeting deadlines and maintaining professionalism.
• Coordinate tasks, follow-ups, and scheduling to improve workflow efficiency.

Front Desk Representative at Zaram Computers (2022-01 – Present)

• Welcomed visitors and responded to customer inquiries professionally.
• Managed calls, appointments, and front desk operations efficiently.
• Maintained organized records and assisted with administrative duties.
• Provided customer support and resolved issues to ensure customer satisfaction.
• Assisted with data entry, scheduling, and office coordination task

Bachelor of Business Administration in BBA – Nnamdi Azikiwe University (2022-01 – 2025-12)