Anthony Ogbeide

Results-driven professional with cross-sector experience spanning advisory services, employability consulting, and sales & marketing. Skilled negotiator and strategic planner with a proven ability to deliver quality outcomes on time and to specification.

Adviser - His Majesty Revenue & Custom (HMRC) - Brook Street

(2025-01 - 2026-01)

was tasked with managing incoming and outgoing phone calls, Advise tax payers on Taxes, Benefits & Credits accruing, manage notes and write reports and letters including update data bases and other systems, assess tax refunds and okay repayment to qualified customers due payment, amend, review, late tax filing complaints and cancel fines that meets cancellation threshold or enforce payment due HMRC.

• Deliver accurate, compliant tax and revenue guidance to members of the public on behalf of HMRC
• Resolve complex customer enquiries, ensuring adherence to regulatory standards and service targets
• Collaborate with internal teams to improve advisory processes and customer satisfaction outcomes

Advisor - Citizens Advice Bureaux (CAB) Drumchapel – Legal - Glasgow

(2018-01 - 2019-12)

Role; advisory, booking of appointments, manage files, people, workload, research both legal and commercial materials, manage incoming and outgoing phone calls, replenish depleted office resources including report writing.

• Provided free, impartial legal and welfare advice to vulnerable clients at Drumchapel CAB
• Assessed complex casework, identifying appropriate legal remedies and escalation pathways
• Supported clients through dispute resolution, benefits appeals, and employment rights issues

Employability Consultant - Department of Work and Pensions (DWP) & the Royal British Legion of Industries (r.b.l.i) - Chatham Dockyard - Shopping Complex, Chatham, Kent

(2015-01 - 2016-12)

Task; update weekly job profile, book appointments, advise customers, recommend customers for training and upskilling so they are armed with necessary skills needed by modern day employers of labour, help in writing CVs and cover-letters.

• Partnered with DWP & RBLI to deliver employability support, improving job-readiness for clients
• Championed revival of a neglected Technical Training Scheme, expanding skills acquisition opportunities
• Delivered tailored career guidance, improving service quality and client employment outcomes

Social Assistant

(2006-01 - 2010-12)

Role entails assisting the homeless secure accommodation, access health, Benefits, education, legal-aid services and more. I would then write reports not excluding managing information pursuant to The EU Data Protection Regulation.

• Provided frontline social assistance and support services to individuals and community groups (2006–2010)

Some College and European Business [EU] Law Certification - Law - University of Lund (2019-01 - 2019-12)

Certificate of Participation - Climate Change, Forced Displacement & Migration - International Institute Of Humanitarian Law (iihl) Sanremo

Certificate - International Humanitarian Law (IHL) - University Leiden (2019-01 - 2019-12)

DipHE (Open) - Open University (2012-01 - 2016-12)