Anyanwu Ruth

Detail-oriented professional with experience across customer service, administration, healthcare support, cashiering and accounting. Skilled in handling enquiries, maintaining accurate records, supporting day-to-day operations, managing information and communicating professionally with customers, patients and colleagues. Recently completed a 6-week Virtual Assistant Training Program, strengthening practical knowledge of administrative tools, remote communication, task management and digital support.

Proficient in Microsoft Word, Outlook, Google Docs and Google Sheets, with additional training in cybersecurity, project management, human resources and health management.

Accountant at D Hub Hotel (2025-03 – 2025-09)

• Maintained accurate financial records and supported day-to-day accounting activities.
• Processed and recorded transactions with attention to accuracy and documentation.
• Organized financial information and supported timely reconciliation and reporting.
• Communicated professionally with colleagues and assisted with operational queries.

Customer Service Representative at Erico Global Enterprise (2025-01 – Present)

• Responded professionally to customer enquiries and provided timely support.
• Resolved customer complaints and followed up on requests to maintain customer satisfaction.
• Maintained accurate customer information and service records.
• Worked collaboratively with team members to support effective service delivery.

Healthcare Management Intern at Mother Teresa Medical Centre (2024-01 – 2025-01)

• Supported administrative and operational activities within a healthcare facility.
• Maintained confidential patient and departmental records with professionalism.
• Assisted with documentation, record management and coordination of daily departmental activities.
• Interacted professionally with patients, staff and other stakeholders.

Cashier at M & J Lounge (2022-01 – 2022-12)

• Processed cash and electronic payments accurately and maintained transaction records.
• Balanced transactions and maintained financial accuracy in a fast-paced environment.
• Provided customer service and assisted with payment-related enquiries.

Cashier at Bet9ja (2020-01 – 2021-12)

• Processed customer transactions accurately and maintained daily cash records.
• Assisted customers professionally and handled routine enquiries.
• Followed company procedures while maintaining accuracy and accountability.

Classroom Teacher at Zino Group of Schools (2018-01 – 2019-12)

• Prepared lesson plans and classroom activities and maintained classroom records.
• Communicated effectively with students, parents and colleagues.
• Managed multiple daily responsibilities while maintaining an organized learning environment.

Bachelor of Science (B.Sc.) in Healthcare Management – Global Wealth University