Ashiwe Onyeka
IT Support | Network Administrator
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About
Results-driven IT and Electronics Engineer with a Bachelor's degree in Electronics and Computer Engineering and hands-on experience in IT infrastructure management, network administration, and technical operations. Proven track record in troubleshooting complex hardware/software issues, managing LAN/WAN networks, and implementing data analysis solutions. Adept at bridging the gap between technical systems and business objectives.
Seeking to leverage 4+ years of progressive experience in an IT management or engineering role.
Experience
IT Support Assistant - Mamuda Foods - Kano, Nigeria
(2025-01 - 2026-01)
- Spearheaded IT hardware troubleshooting and repair operations, reducing system downtime by 30%
- Designed and maintained relational databases using MySQL, improving data retrieval efficiency for production monitoring
- Developed interactive data dashboards using Microsoft Excel, enabling real-time visualization of operational metrics
- Executed server-side analysis using ADO programming, optimizing system performance and data throughput
- Deployed and configured operating systems and Active Directory domains for organizational users
IT Administrator - Metal Recycling Industry - Nigeria
(2023-01 - 2025-01)
- Directed end-to-end management of company IT infrastructure, ensuring 99% uptime across all systems
- Administered and maintained enterprise network, including internet connectivity and LAN infrastructure serving 100+ users
- Implemented cybersecurity protocols and supervised regular system updates for Windows-based workstations
- Orchestrated hardware lifecycle management, from procurement to deployment and disposal
Technical Operator - Promisidor Nigeria Limited - Nigeria
(2020-01 - 2022-01)
- Performed comprehensive daily inspections and maintenance checks on IMA-i20 packaging machines
- Delivered first-line repairs and troubleshooting, minimizing production interruptions
- Maintained detailed operational logs and equipment performance records
Industrial Attaché - Bagco Nigeria Limited - Nigeria
(2018-01 - 2018-12)
- Executed preventive maintenance procedures and quality assurance checklists on industrial machinery
- Collaborated with senior engineers to identify potential equipment issues before they escalated
Education
Bachelor of Science - Electronics and Computer Engineering - Lagos State University (2015-01 - 2024-01)
