Network Security- Cybersecurity Engineer - eProcess Consulting - Ikeja, Lagos State
(2023-05)
- Deploy, configure, troubleshoot, and support multi-vendor cybersecurity solutions, including Sophos and Fortinet firewalls, Portnox NAC, Force point DLP.
- Diagnose and resolve network connectivity, configuration, and security issues across customer environments.
- Perform routine health checks, software upgrades and preventive maintenance to ensure optimal performance and availability of security solutions.
- Collaborate with cross-functional teams to investigate and resolve complex technical issues.
- Create and maintain technical documentation, knowledge base articles, and customer support records.
- Review and optimize security policies, rules, and configurations to align with customer requirements and cybersecurity best practices.
- Perform root cause analysis and provide recommendations to improve security posture and system reliability.
- Manage support cases, prioritize incidents, and ensure timely resolution according to service-level agreements (SLAs).
IT Department- IT Admin Officer - Newbisco - Ikeja, Lagos State
(2022-07 - 2023-05)
- IT item request and allocation co-ordination.
- Manage all IT related licensing contracts with our software vendor
- Support and train the network users for accessing available resources on the network.
- Users, applications (SAP) and system support.
- IT Supplies and asset inventory manager.
- Monitor helpdesk tickets to resolve users' issues promptly.
- Creating proposals and fostering the IT Procurement process.
- Project support in alignment with the IT engineers.
- Documentation and audit compliance
- Monitor overall network performance.
- Manage new/existing user accounts for the internal network domain
- Install as well as maintain the hardware and software of the computer network.
System and Network - IT Support Officer - Concept Nova - Yaba, Lagos State
(2019-09 - 2022-06)
- Setup of user account and profiling.
- Providing operation support for business applications and email.
- Provide technical assistance with computer hardware and software and resolve such issues using available resources within the company.
- Resolve issues for staff in person or remotely.
- Perform hardware and software installations and updates as needed.
- Monitor overall network performance to decide if changes are to be made.
- IT Inventory management.
- Assists in implementation of new hardware and software solutions within the company to improve workflow.
- Provide support to users learning new technology assets to support existing operations and to make possible workflow expansion.
- Onboard new hires of the organization on the duty of the IT department.
Planning Department – Executive Assistance - Nigerian Breweries PLC - Lagos State
(2018-10 - 2019-01)
- Monitor purchasing orders and issue them to suppliers and contractors and ensure they are duly signed for.
- Sign for, stamp and register incoming documents from other departments within the organization.
ICT Department – IT Intern - Federal Airports Authorities of Nigeria - Lagos
(2017-05 - 2017-10)
- Cloning and installation of computer systems
- Troubleshooting and repairs of computer systems problems.
