Augustina John

My name is Augustina John, I am an AI enthusiast, Content writer, published Author and Customer Experience Consultant with about five years of experience.

I currently work as the CEO of a Customer Service Company. I prepare detailed curriculum for customer service training using different AI tools like Claude, Chatgpt, Gemini, Canva AI, CapCut AI, etc.

I coordinate trainings and assessments for the customers service team.

I write engaging customer Relationship contents on LinkedIn, Facebook and instagram.

I worked with Amana Holding, an AI academy where I was an AI trainer, AI app tester, AI report assistant and Observer.

BA Mass communication from the University of Benin, Diploma in Communication Science from the University of Amsterdam, Project Management Professional CIPM, Chartered Institute of Project Management.