Augustine Alanwoke

Ready to solve your problems; helping you save cost, time, and resources.

Highly motivated and customer-centric Technical Support Representative with a strong cloud computing (AWS) foundation and a proven ability to effectively troubleshoot and resolve technical issues. Experienced in utilizing Zendesk to manage a large online learning community, achieving exceptional customer satisfaction scores, and skilled in communication, problem-solving, and leveraging technology to streamline processes and support a positive user experience.

AWS Solution Architect Associate at ALX | Oct 2023 – present