Babajide Obanla

Dedicated and customer-focused Call Center Agent with strong communication skills and the ability to handle high-volume calls professionally. Skilled in resolving customer complaints, providing accurate information, and maintaining a positive customer experience. Quick learner with the ability to adapt to new systems and work effectively in remote environments.

Customer Service Representative (client service) at Mother and Child Hospital (2019-08 – Present)

Handled inbound and outbound customer calls and resolved customer complaints while maintaining accurate records and achieving satisfaction targets.

• Handled inbound and outbound customer calls professionally
• Resolved customer complaints and provided timely solutions
• Maintained accurate records of customer interactions
• Assisted customers with inquiries and product information
• Achieved customer satisfaction targets

Bachelor degree in Public Health Science – National Open University of Nigeria (2025)