Technical support engineer
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I am an Engineering graduate of Electrical/Electronics and telecommunication.
I am currently working with Hoop telecoms Limited as a technical support officer and my sole responsibilities are intelligently picking out customer need, quickly process it and provide satisfactory solution to them.
Resolve non-technical customer issues, as well as first level technical support/resolution of customer link and monitoring of module server and customer bandwidth usage on PRTG.
Through my years of experience, i have acquired analytical skills and a problem-solving attitude, along with a systematic approach to come with solutions to resolve irregularities and discrepancies in electronic systems.
I am an Engineering graduate of Electrical/Electronics and telecommunication.
I am currently working with Hoop telecoms Limited as a technical support officer and my sole responsibilities are intelligently picking out customer need, quickly process it and provide satisfactory solution to them.
Resolve non-technical customer issues, as well as first level technical support/resolution of customer link and monitoring of module server and customer bandwidth usage on PRTG.
Through my years of experience, i have acquired analytical skills and a problem-solving attitude, along with a systematic approach to come with solutions to resolve irregularities and discrepancies in electronic systems.
I am a graduate of Electrical/Electronics and telecommunication engineering Federal polytechnic nasarawa