Balogun Fatimah

Motivated and adaptable Guidance and Counselling graduate with experience in customer service, sales, reception, teaching, and client relationship management. Skilled in communication, problem-solving, teamwork, and handling customer enquiries in fast-paced environments. Passionate about contributing to organizational growth through professionalism, excellent service delivery, and strong interpersonal skills.

Receptionist - God's Will Enterprises

(2021-01 - 2023-12)

• Welcomed visitors and attended to customer enquiries
• Managed phone calls, messages, and appointments
• Maintained proper record keeping and office organization
• Assisted with administrative and front desk duties
• Provided professional customer support and communication

Sales Representative - Transsnet Financial Nigeria

(2020-01 - 2021-12)

• Assisted customers with enquiries and service support
• Promoted company products and services to clients
• Built and maintained positive customer relationships
• Worked towards achieving assigned sales targets
• Resolved customer complaints professionally and efficiently

Sales Representative - Nigerian Breweries Plc

(2019-01 - 2020-12)

• Supported sales and marketing activities
• Engaged customers and promoted company products
• Maintained customer relationships and product awareness
• Assisted in achieving daily sales objectives and targets

Teacher (NYSC Corps Member) - SEKO Best Foundation Nursery and Primary School - Shiya, Baruten LGA, Kwara State

(2025-01 - 2026-12)

• Taught pupils and supported classroom learning activities
• Guided students academically and emotionally
• Organized classroom activities and maintained discipline
• Assisted in counselling and student development programs

B.Ed.

• Guidance and Counselling - Ekiti State University (2021-01 - 2024-12)

NCE - Emmanuel Alayande College of Education (2016-01 - 2019-12)

Senior Secondary School Certificate - Educare Comprehensive College (2010-01 - 2016-12)

Primary School Leaving Certificate - Best Brain Nursery & Primary School (2000-01 - 2009-12)