Ben Ihenacho

Highly skilled Dental Officer, dedicated to patient safety and comfort, with focus on delivering excellent customer service. Possesses strong listening and communication skills to allow for clear, concise conversations with patients and colleagues. Uses dental laboratory equipment and materials to fabricate crowns, bridges and dentures.

Respected dental expert adept at using digital imaging, intraoral cameras and CAD and CAM. Passionate about providing quality dental care and helping patients achieve and maintain healthy smiles. Committed to continuing education to stay current with advancements in dental technology and best practices.

Principal Dental Officer - Miraben Dental Practice - Lagos, Nigeria

(2005-07)

• Managed inventory of dental supplies, ensuring proper stocking levels to maintain uninterrupted service delivery.
• Performed various dental procedures, such as extractions, root canals, and restorations, resulting in improved oral health for patients.
• Cultivated positive relationships with patients, fostering trust and loyalty within the practice community.
• Collaborated with dental hygienists and assistants to ensure optimal patient care and smooth daily operations.
• Assisted in the training of new dental staff members, ensuring adherence to best practices for efficient clinic operations.
• Maintained up-to-date knowledge of industry advancements by regularly attending continuing education courses and conferences.
• Worked closely with insurance providers to verify coverage details for patients' convenience before initiating treatments or procedures.
• Reduced patient anxiety through clear communication of treatment plans and addressing concerns in an empathetic manner.
• Educated patients about the importance of regular dental check-ups and at-home oral care practices, resulting in improved long-term patient outcomes.
• Provided emergency dental services as needed, alleviating pain or discomfort from acute issues like toothaches or broken teeth.
• Maintained accurate and detailed patient records, ensuring compliance with regulatory guidelines and facilitating effective communication between team members.
• Contributed to a positive work atmosphere by fostering open communication, providing constructive feedback, and supporting colleagues in their professional growth.
• Participated in community outreach events promoting oral health awareness and offering free consultations to underserved populations.
• Implemented preventive measures for common dental issues through regular cleanings, sealants, and fluoride treatments.
• Coordinated referrals between general dentistry practitioners and specialists when necessary for comprehensive care management.
• Oversaw infection control protocols within the practice, maintaining a safe environment for both patients and staff members alike.
• Improved patient satisfaction by providing comprehensive dental care and promoting good oral hygiene habits.
• Developed customized treatment plans tailored to each patient's unique needs and goals for optimal oral health outcomes.
• Evaluated performance of all clinical staff to deliver constructive feedback and acknowledge strengths resulting in better working relationships and performance improvements.
• Defined and enforced dental office policies and procedures.
• Improved patients' oral health by educating on better brushing and flossing habits.
• Took impressions for retainers and appliances.
• Restored teeth by fabricating crowns, bridges and other restorations.
• Adjusted dentures to deliver secure and comfortable fit.
• Directed staff handling patients' cleanings and support work for more advanced procedures.

Bachelor of Science - Dental Technology - Federal University Of Allied Health Sciences Enugu (1992-07)

University-level Coursework - Federal University Of Technology, Owerri

Master Of Social Works - Social Works - Lagos State University (2000)

Doctor Of Social Works - Social Works - Lagos State University