Regional Business Development Manager - Sterling Bank Plc, Nigeria - Nigeria
(2023-02)
- Strategic Market Expansion: Develop and execute strategies to expand the company's presence in the assigned region by identifying and targeting new business opportunities, markets, and customer segments
- Revenue Growth: Drive revenue growth by achieving sales targets and increasing market share within the region. Implement effective sales techniques, pricing strategies, and promotional activities to maximise business performance.
- Market Analysis and Insights: Conduct market research and analysis to identify emerging trends, competitive landscape, and customer needs within the region. Utilise insights to develop tailored strategies and product/service offerings that meet market demands.
- Market Entry and Launch Strategies: Develop effective market entry and launch strategies for the successful introduction of new products. Collaborate with cross-functional teams to define go-to-market plans, pricing strategies, distribution channels, and promotional activities tailored to the specific needs of the region. This includes identifying key target segments, establishing brand presence, and creating awareness among potential customers.
Sales Executive - Glovo, Nigeria - Nigeria
(2021-06 - 2022-11)
- Key representative of Glovo sales team
- Responsible for creating pipeline, signing up local stores and corporate customers in Nigeria
- Directly responsible for partnering with smaller local stores and bigger brands to display them on the Glovo app
- Sealing partnerships and building long-term partnerships with the best accounts, aligned with company goals
- Ensuring all deals follow required country profitability
- Using Salesforce CRM to manage prospect and customer accounts
Relationship Manager - CreditRegistry PLC, Nigeria - Nigeria
(2019-07 - 2021-06)
- Managed portfolio of over 350 microfinance banks in Nigeria
- Used effective sales strategies to convince clients to accept proposals, directly resulting in increase in sales
- Communicated with clients constantly to understand needs, evaluate current product use and cross-sell new products
Direct Sales Associate - Fidelity Bank PLC, Nigeria - Nigeria
(2019-07 - 2019-08)
- Educated customers on promotions to enhance sales
- Initiated service consultations with customers by questioning to learn customer needs
- Transcended requirements consistently to achieve excellent customer satisfaction
Sales Associate - Oaks Five International Limited, Nigeria - Nigeria
(2015-06 - 2019-07)
- Drive Sales and Revenue: Increase sales and meet or exceed sales targets by effectively promoting products or services, closing deals, and maximising opportunities with customers
- Provide Exceptional Customer Service: Deliver outstanding customer service by actively listening to customer needs, providing product information, offering solutions, and ensuring customer satisfaction.
- Build and Maintain Customer Relationships: Develop strong relationships with customers to foster loyalty, repeat business, and referrals. Provide personalised assistance and follow-up to ensure long-term customer satisfaction.
- Effective Communication and Presentation: Communicate effectively with customers, colleagues, and stakeholders. Present products or services in a compelling manner, highlighting key benefits and addressing customer concerns or objections.