Blessing Alfa

HR and Administrative professional with over five years of experience delivering administrative, HR, and operational support. Known for strong organisational skills, attention to detail, and effective stakeholder coordination.

HR/Admin Officer - ARENAS GROUP OF SCHOOLS

(2025-01)

• Manage end-to-end recruitment for the school group, including job postings, candidate screening, interview coordination, and onboarding of new staff.
• Maintain comprehensive employee records — contracts, attendance, leave balances, and personnel files — ensuring accuracy, confidentiality, and audit readiness.
• Administer staff welfare, leave, and disciplinary processes in line with school policy and applicable labour regulations.
• Coordinate staff training, induction programmes, and performance appraisals to support employee development and retention.
• Liaise with school management, department heads, and external regulatory bodies to keep HR policies and procedures current and compliant.
• Compile and verify staff attendance and leave data to support accurate and timely payroll processing.
• Oversee day-to-day administrative operations, including procurement of office supplies, vendor coordination, and facilities management.
• Draft internal memos, staff communications, and HR policy documentation to support clear organizational communication.

Secretary - DEMARK INTEGRATED PROJECT LIMITED

(2022-01 - 2025-01)

• Managed schedules and coordinated meetings, organising executive calendars to support efficient time management for management and staff.
• Handled phone calls, emails, and client inquiries promptly and professionally, sustaining high levels of client satisfaction.
• Prepared, proofread, and processed real estate documents, contracts, and agreements with a high degree of accuracy.
• Updated property listings and maintained client information and transaction records within the firm's database.
• Liaised between agents, clients, and vendors to facilitate smooth, timely transaction processes.
• Maintained office equipment and supplies, ensuring an organised and efficient working environment.
• Supported marketing efforts, including the development and management of online property listings.

Front Desk Officer / Cashier - SOLID FORTUNE BUREAU DE CHANGE LIMITED

(2018-01 - 2022-01)

• Performed daily cash counts and reconciliations at shift inception and close, ensuring precise tallying and adequate change availability.
• Identified and applied foreign currency exchange rates accurately, ensuring full compliance with company rates during trade execution.
• Computed and recorded daily transaction totals, maintaining accurate financial records for auditing purposes.
• Delivered front-line reception and handled incoming telephone calls and correspondence, addressing client inquiries with professionalism and efficiency.

Tax Education and Enlightenment Officer - KOGI STATE INTERNAL REVENUE SERVICE

(2017-01 - 2018-01)

• Conducted reviews and analyses to ensure adherence to tax regulations and statutes, verifying the compliance status of existing taxpayers.
• Identified areas for improvement in taxpayer compliance and recommended corrective measures.
• Developed and produced engaging public-awareness content, including educational jingles, to sensitize the public on tax-related issues and promote positive behavioural change.

Bachelor of Science (B.Sc) - Business Management - Benue State University (2013-01 - 2016-01)

Ordinary National Diploma (OND) - Business Administration - Federal Polytechnic, Idah, Kogi State (2010-01 - 2012-01)

Secondary School Leaving Certificate (SSCE) - Aunty Ayo Girls Comprehensive Sec. School, Ikoyi, Lagos (2003-01 - 2006-01)