Front Desk Officer - Meethaq Hotels - Jabi, Abuja
(2025-01 - 2026-12)
- Welcome customers and check in members professionally.
- Attend to all calls, messages, and direct messages in a timely manner.
- Explain gym packages to new members and assist them in becoming familiar with the facility.
- Provide excellent customer service and resolve inquiries effectively.
- Gather customer feedback and escalate concerns to line manager.
Cashier - Papiees Metro Restaurant - Jahi, Abuja
(2024-01 - 2025-12)
- Handling incoming calls, managing appointments, sorting mail, and operating office equipment.
- Maintaining accurate financial records, balancing cash drawers, and updating client information.
- Greeting visitors warmly, providing information, and directing inquiries.
- Processing cash, credit card, and check payments, calculating charges, and issuing receipts.
- Greet visitors, answer/direct phone calls, manage emails, schedule appointments, and manage incoming/outgoing mail.
Front Desk Officer - Kayzee Lounge & Apartment - Airport Road, Abuja
(2022-01 - 2024-12)
- Greet customers immediately upon arrival, determine their needs, and direct them to the appropriate person or department.
- Process cash, credit card, and check payments accurately, issue receipts, and manage refunds or exchanges using POS systems.
- Promote products/services, identify upselling opportunities, and maintain strong product knowledge to assist customers with purchasing decisions.
- Answer, screen, and forward incoming phone calls, take messages, and manage general office emails.
- Balance the cash drawer at the beginning and end of each shift, reconcile daily receipts, and report any discrepancies.
Pump attendant/Supervisor - NNPC - Lugbe, Abuja
(2019-01 - 2022-12)
- Ensure fuel meters are reset to zero, and the correct grade of fuel is dispensed according to customer requests.
- Monitor forecourt traffic to ensure safe and efficient vehicle flow.
- Oversee the proper stocking and display of automotive products like lubricants, engine oils, and wiper blades.
- Assign daily duties to pump attendants and cashiers, and manage shift rotations to ensure adequate coverage.
Office Assistant - Digital Bridge Institute (DBI) - Utako, Abuja
(2017-01 - 2018-12)
- Organizing, filing, and retrieving physical and digital documents.
- Accurately updating databases, spreadsheets, and records.
- Drafting, proofreading, and dispatching emails, letters, and memos.
- Directing calls, taking accurate messages, and answering general inquiries.
- Greeting clients, vendors, and guests, and directing them to the appropriate person.
- Sorting, distributing, and preparing incoming and outgoing mail and packages.
Merchandiser - Jabi Lake Mall - Abuja
(2016-01 - 2017-12)
- Actively market and promote our product range to various retail outlets across Abuja.
- Manage stock levels, ensure premium shelf placement, and execute product rotation to maintain product freshness and visibility.
- Coordinate efficient product deliveries and ensure timely payment collection from retail partners.
- Achieve sales targets and contribute to overall gym revenue.
