Blessing Nwagbo

A highly organised and efficient individual with a background in customer relationship management and administrative support. Proven ability to manage daily office operations, maintain confidential records, coordinate meetings, and provide excellent customer service. Adapt at multitasking, problem-solving and utilizing Microsoft Office tools to improve organisational efficiency.

Seeking an administrative support, Office Administrator, or secretary role to contribute excellent organizational, communication skills to ensure smooth office operations, timely document management, and enhanced customer service delivery.

SECRETARY at E.O. OBORO AND CO (2024-01 – Present)

(Legal Practitioners)

• Manage daily administrative office operations and ensure efficient office workflow.
• Answered incoming calls, emails, and professionally handled correspondence.
• Handled inquiries and directed them to the appropriate departments professionally.
• Maintain confidential records, legal documents, and filing systems
• Support recruitment and onboarding activities.
• coordinate meetings, appointments, and schedules for management and client.
• Prepared and processed legal documents related to properties and ensured timely delivery to clients.
• Monitor office inventory and coordinate procurement of office supplies.
• Welcome visitors and clients while providing excellent front-desk support.
• Upload and manage property listings On relevant platforms.

CUSTOMER RELATIONSHIP MANAGER at 12 PEARLS REALTORS (2023-01 – 2023-12)

(NYSC Placement)

• Handled client communications and addressed inquiries related to properties.
• Coordinated property inspections and managed client appointments.
• Ensured all client documentation was prepared and delivered accurately.
• Maintained records of client interactions, ensuring proper follow-up and updates.

ASSISTANT MANAGER at SMARTBYTE (2021-01 – 2022-12)

(Food Services)

• Assisted with daily business operations and administrative activities.
• Managed inventory records and stock replenishment processes.
• Assisted management with operational planning and team coordination.
• Supported compliance with workflow health and safety procedures.
• Prepare reports and maintained organisation document.

SALES REPRESENTATIVE at AJUTEX SUPERMARKET (2019-01 – 2020-12)

• Provided exceptional customer service, assisting clients with their inquiries and resolving issues.
• Managed inventory and supported in maintaining the retail environment.
• Communicate clearly and professionally with walk-in customers.
• Managed inventory, ensuring all goods are adequately stocked in good condition.
• Maintained good customer relationships, attention to customer service, and closed sales.

Bachelor of Science in Business Management – Abia State University, Uturu

NYSC – National Youth Service Corps