Bukunmi Bosede

Dedicated and adaptable professional with an HND in Microbiology and practical experience in customer service, reception, and laboratory environments. Skilled in administrative support, customer relations, communication, record keeping, teamwork, and maintaining an organized professional environment. Reliable, organized, quick to learn, and able to work effectively independently or as part of a team.

Customer Service Representative - Zylus Group International - Lekki, Lagos

(2024)

• Attended to customers and responded to enquiries professionally.
• Communicated information clearly and courteously to customers.
• Assisted in resolving customer concerns and directing enquiries appropriately.
• Maintained a professional and welcoming attitude when dealing with clients.

Receptionist - Deliz Hotel - Lekki, Lagos

(2022 - 2023)

• Welcomed and attended to guests in a professional manner.
• Handled front-desk enquiries and provided appropriate assistance to guests.
• Assisted with customer requests and maintained good client relationships.
• Supported the smooth operation of the reception area.

Medical Laboratory Assistant - Trinity Medical Centre - Adebayo, Ado-Ekiti, Ekiti State

(2020 - 2021)

• Assisted with routine laboratory activities and sample handling.
• Supported laboratory staff in maintaining an organized work environment.
• Assisted with documentation and proper handling of laboratory materials.
• Followed laboratory safety and hygiene procedures.

Receptionist - Suprim Hotel - Bayeku, Ikorodu, Lagos

(2018 - 2020)

• Welcomed guests and attended to enquiries at the reception desk.
• Assisted guests with information and general requests.
• Maintained professional communication with guests and colleagues.
• Supported daily front-desk activities and customer service operations.

Higher National Diploma (HND) - Microbiology - The Polytechnic, Ibadan (2024 - 2026)

Ordinary National Diploma (OND) - Science Laboratory Technology (SLT) - Best Solution Polytechnic, Akure (2020 - 2022)

Senior Secondary School Certificate Examination (SSCE) - Sola Babalola Memorial High School (2012 - 2018)

First School Leaving Certificate - CAC Nursery and Primary School (2006 - 2012)