Candyberry Nnakis
Customer Care Officer
Talent
UyoMember since August 18, 2026
Excellent communication skillTime management and multitaskingAttention to detail and accuracyConflict resolution and problem solvingTeam collaboration and supportAbility to work under pressure and meet service targetsCustomer relationship management (CRM) systems proficiency
·
Hire this person
Send a job offer directly to this candidate
Excellent communication skillTime management and multitaskingAttention to detail and accuracyConflict resolution and problem solvingTeam collaboration and support
About
Skilled customer care officer with 1 year experience in handling enquiries, resolving complaints and ensuring customer satisfaction in a timely and professional manner. Skilled in using CRM tools, maintaining customer records, and working with internal teams to address client needs. Passionate about providing top-tier customer support and services across various platforms.
Experience
Customer Care Officer at TONIMAS LUBRICANT LIMITED (2024-12 – 2025-12)
- Handled a high volume of daily inbound and outbound customer calls, ensuring prompt and professional service
- Met and exceeded performance metrics, including response time, resolution time, and call handling time
- Maintained details and accurate customer records using CRM software to support seamless service delivery
- Collaborated with internal teams to improve customer feedback processes and service quality
Education
Bachelor of Science in Hospitality Management & Tourism – MICHEAL OKPARA UNIVERSITY of Agriculture Umudike
Skills
Customer Care Officer
