Pharmacy Technician at Reliance Health (2025-02 – 2025-10)
Delivered friendly and attentive customer service from the customer care team, managing prescription orders and inventory.
- Delivered friendly and attentive customer service, answering inquiries, and directing them to the appropriate personnel
- Assisted in managing prescription orders, including data entry tasks such as creating new prescriptions, updating patient information, and tracking prescription statuses
- Maintained adequate stock levels of medications and other pharmaceutical products by monitoring inventory, restocking shelves, and alerting the pharmacy team when supplies were low
- Provided administrative support to the pharmacy team, including filing, organizing records, and managing correspondence
- Coordinated with suppliers and service providers, managing vendor relationships, placing orders, tracking deliveries, and resolving issues to ensure smooth operations
- Collaborated closely with pharmacists, pharmacy technicians, doctors, nurses, and customer care staff to maintain efficient workflow and provide excellent patient care
- Prior experience in health-tech/telemedicine strengthened ability to handle digital prescription systems and patient data efficiently
Pharmacy Technician at Optimal Specialist Hospitals Limited (2020-12 – 2023-12)
Processed and dispensed prescribed medications accurately and timely, implemented inventory management systems and aseptic techniques.
- Enhanced Patient Care: Consistently processed and dispensed prescribed medications accurately and timely, contributing to improved patient outcomes
- Optimized Inventory Management: Implemented effective inventory tracking and management systems, reducing stockouts and minimizing waste
- Aseptic Technique Proficiency: Successfully prepared compounded medications using sterile and non sterile techniques, adhering to strict quality control standards
- Efficient Workflow: Streamlined prescription processing and dispensing procedures, leading to increased efficiency and reduced wait times for patients
- Regulatory Compliance: Maintained strict adherence to pharmacy regulations and safety guidelines, ensuring patient safety and legal compliance
- Cost Effective Practices: Implemented cost saving measures through efficient inventory management and optimized medication repackaging, contributing to the pharmacy's bottom line
Pharmacy Technician Intern at Prezzy Pharmaceutical Ltd (2018-02 – 2019-03)
Reviewed patient medication profiles, recommended cost-effective alternatives, and implemented inventory management strategies.
- Enhanced Patient Safety: Proactively reviewed patient medication profiles to identify potential drug interactions, adverse effects, and contraindications, contributing to safer and more effective medication therapy
- Cost Effective Prescribing: Successfully recommended generic alternatives to brand name medications, resulting in significant cost savings for patients
- Optimized Inventory Management: Implemented efficient inventory management strategies to minimize stockouts and overstocking, reducing waste and improving operational efficiency
- Data Driven Decision Making: Utilized patient medical records and prescription data to inform evidence-based medication decisions, optimizing therapeutic outcomes
- Patient Centered Care: Provided personalized patient counseling and education, empowering patients to make informed decisions about their medication regimen
