Chiamaka Augusta

Detail-oriented Banking and Finance undergraduate with hands-on experience in customer service, sales, computer and internet services, document preparation, and general administrative support. Skilled in Microsoft Word, Excel and PowerPoint, internet research, data entry, communication, and attention to detail. Comfortable learning new digital tools and working independently.

Seeking entry-level remote opportunities in customer support, virtual assistance, data entry, administration, digital support, online research, and related roles.

Computer/Internet Services Assistant - Cyber Café

(2022-08 - 2026-06)

• Provided printing, photocopying and general internet services to customers.
• Assisted customers with online forms, document preparation and basic computer/internet tasks.
• Typed and formatted documents using Microsoft Word and handled basic spreadsheet tasks using Microsoft Excel.
• Supported customers with online registrations, searches and other internet-related activities.
• Maintained accuracy when handling customer documents and information.
• Provided friendly customer service and resolved routine customer requests efficiently.

Sales Representative - Supermarket

(2020-09 - 2022-07)

• Assisted customers with product enquiries and purchases.
• Provided day-to-day customer service and helped customers find suitable products.
• Handled sales transactions and maintained accurate records where required.
• Supported stock organization and general store operations.
• Communicated professionally with customers and worked effectively in a busy environment.

B.Sc. - Banking and Finance - University of Nigeria, Enugu Campus (2028)