Chidinma Okoye

Graduate-level Operations and Project Coordination Professional with experience in business operations, project implementation, stakeholder engagement, administration and field support. Holds a Bachelor of Agriculture in Agricultural Economics, Management and Extension with a CGPA of 4.10/5.00. Brings practical experience in operational planning, resource coordination, supply chain activities, reporting, data collection, customer service and community development projects.

Demonstrates strong problem-solving, leadership, adaptability and teamwork skills, with exposure to sustainability and SDG-focused initiatives and a strong interest in ESG and the energy sector.

Operations Director at Ephphatha-Jochel Agribusiness and Agricultural Services (2025-09 – Present)

• Develop and implement operational plans aligned with organisational objectives and business requirements.
• Coordinate production planning, supply chain activities and resource allocation to support efficient operations.
• Supervise team members and address operational challenges through practical problem-solving and process improvement.
• Build and maintain professional relationships with clients and investors to support business growth.
• Monitor operational performance and identify opportunities to improve efficiency and service delivery.

Intern – Retail Operations (Concierge/Customer Service) at Access Bank Plc, Port Harcourt (2025-02 – 2025-07)

• Supported frontline service delivery and responded to customer enquiries across banking and digital service channels.
• Logged and tracked customer issues using CRM and Service Desk systems to support timely resolution.
• Assisted customers with banking products and digital services while maintaining accurate records.
• Rotated across operational units, gaining practical exposure to structured processes, teamwork and service delivery.

NYSC Intern – Administration & Field Support at Agricultural Development Programme (ADP), Port Harcourt (2023-08 – 2024-06)

• Supported field activities, farm inspections, data collection and reporting.
• Coordinated logistics for meetings, workshops and field operations.
• Managed records, filing systems and administrative documentation.
• Assisted with stakeholder communication and day-to-day operational coordination.

Assistant Manager II at Nandy Supermarket, Sapele (2022-10 – 2023-05)

• Supported the supervision of daily operations and customer service activities.
• Coordinated merchandising, stock replenishment and pricing activities.
• Assisted with staff supervision, performance monitoring and resolution of day-to-day operational issues.
• Maintained expense records and supported operational reporting.

SIWES Student at Ebonyi State Ministry of Agriculture and Natural Resources (2021-02 – 2021-04)

• Supported clerical and administrative operations.
• Managed document filing, scanning and records organisation.
• Prepared meeting notes and administrative correspondence.

Bachelor of Agriculture in Agricultural Economics, Management and Extension – Ebonyi State University, Abakaliki (2016 – 2021)