Chisom Oguonu

Dedicated and customer-focused Nursing Science student with strong written communication skills and experience managing customer interactions through an online business. Skilled in responding to enquiries, providing clear information, resolving customer concerns, and maintaining a professional tone in digital conversations. Quick to learn new software tools and comfortable working independently in a remote environment.

Founder / Customer Support Assistant - Flaire's Empire – Online Fashion & Beauty Business - Remote

(2025-01)

• Managed customer conversations through online platforms, responding to enquiries professionally.
• Assisted customers with product information, recommendations, and order-related questions.
• Followed up with customers to ensure satisfaction and a positive experience.
• Maintained accurate records of customer requests and interactions.
• Handled multiple customer conversations while managing daily business activities.
• Developed strong communication and problem-solving skills through direct customer engagement.

Bachelor of Science (BSc) - Nursing Science - University of Calabar, Nigeria (2028-12)