Chisom Okonkwo

Dedicated and detail-oriented banking professional with over three years of experience in banking operations and cash handling. Currently working as a Bank Teller with strong experience in customer service, transaction processing, cash management, account operations, and complaint resolution. Skilled at maintaining accuracy, professionalism, confidentiality, and excellent customer relationships in fast-paced banking environments.

Bank Teller - Access Bank Plc

(2023-01)

• Process customer deposits, withdrawals, transfers, and other daily banking transactions accurately.
• Handle cash balancing and reconciliation with high attention to detail.
• Attend to customer inquiries and provide professional banking support services.
• Ensure compliance with banking procedures, policies, and confidentiality standards.
• Assist customers with account-related issues and complaint resolution.
• Maintain excellent customer relationships and support branch operational efficiency.

NYSC Corps Member - Delta Broadcasting Service - Asaba

(2022-01 - 2022-12)

• Assisted in communication, research, and administrative support duties.
• Managed documentation and supported office operations.
• Developed teamwork, communication, and multitasking skills.

Industrial Training - Pegrov GCC Company - Onitsha

(2018-01 - 2018-12)

• Assisted with administrative and operational tasks.
• Supported documentation and office support functions.

Higher National Diploma - HND - Federal Polytechnic Nekede (2018-01 - 2020-12)

National Diploma - ND - Federal Polytechnic Nekede (2015-01 - 2017-12)

SSCE - Dennis Memorial Grammar School (2009-01 - 2015-12)

FSLC - Holy Cross Nursery & Primary School (2004-01 - 2009-12)