Receptionist at WhiteFlag Hotel (2025-10 – Present)
- Welcomed and attended to guests in a professional and friendly manner.
- Managed check-in and check-out processes and assisted guests with enquiries and requests.
- Answered phone calls and provided accurate information to guests.
- Handled reservations, guest records, and other front-desk documentation.
- Received and communicated messages and assisted with general administrative duties.
- Maintained a neat and welcoming reception area.
- Provided excellent customer service and handled guest concerns professionally.
Teaching Practice Student at Okaka Technical School (2024-09 – 2025-06)
- Prepared and delivered lessons according to the school curriculum.
- Communicated effectively with students and supported their learning.
- Maintained classroom organization and managed students during lessons.
- Prepared teaching materials and assisted with classroom activities.
- Assessed students' understanding and provided appropriate feedback.
- Worked with other teachers and school staff to support daily academic activities.
Business Owner / Sales & Customer Service at Crystal Hair Signature & Fashion World (2023-04 – 2025-09)
- Managed an online retail business selling hair products, bags, and fashion wears.
- Communicated with customers, responded to enquiries, and provided product information.
- Processed customer orders and coordinated deliveries.
- Promoted products through social media and other online platforms.
- Maintained good customer relationships and handled customer requests professionally.
- Managed product sourcing, pricing, sales, and basic business records.
Receptionist at Capellini Hotel & Suites (2022-04 – 2023-01)
- Welcomed and attended to guests professionally, creating a friendly and comfortable first impression.
- Managed guest check-in and check-out procedures and handled reservations.
- Responded to guest enquiries and provided accurate information about hotel services.
- Answered and directed telephone calls and took messages when necessary.
- Maintained guest records and handled front-desk documentation.
- Attended to guest requests and concerns promptly and professionally.
- Maintained a neat, organized, and presentable reception area.
Secretary at Bitcoin Barbing Studio Limited (2019-08 – 2020-04)
- Provided administrative and clerical support for daily business operations.
- Attended to customers and responded to enquiries professionally.
- Managed appointments, records, and routine office documentation.
- Handled phone calls and communicated messages when required.
- Assisted with organizing daily activities and maintaining an orderly work environment.
- Maintained customer information and supported general administrative tasks.
- Worked effectively with staff and customers to ensure smooth daily operations.