
Chuks Prince
Quality & Process Control Manager
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About
Quality Control Management System and Food safety Systems professional with 15+ years in CSD/beverage manufacturing, leading the PDCA cycle across food safety and quality systems. Skilled in HACCP program ownership, document control, internal audit programs, CAPA and Hold & Release management, consumer complaint resolution, and regulatory inspection coordination (NAFDAC, SON). Proven record embedding hygienic/GMP practices and driving zero-defect, audit-ready plant operations aligned with ISO 9001, FSSC 22000, and international corporate standards.
Experience
Quality Assurance & Process Control Manager at Mamuda Beverages Nigeria Ltd (2021-11 – Present)
- Lead the site Quality Control Management System, ensuring compliance with ISO 9001, FSSC 22000 and corporate quality policy, and reporting results to senior management.
- Own the Food Safety and HACCP program end-to-end: coordinate verification and validation, review HACCP plans, chair the HACCP team, and reassess food safety risks against current standards.
- Manage the internal audit program and document control system — registration, amendment and control of internal/external quality documentation — to maintain ISO/FSSC certification readiness.
- Coordinate CAPA and Hold & Release documentation, driving root cause analysis (RCA) and closure of non-conformities to reduce recurring quality issues.
- Handle consumer complaints from intake through resolution, and serve as primary contact for NAFDAC, SON and other food regulatory agency inspections.
- Deliver quality, hygiene/GMP and food safety awareness training across all plant levels, achieving a 10% gain in production efficiency.
- Support new product commercialization and validation, partnering with R&D on formulation trials and cross-functional launch readiness.
Quality Assurance & Process Control Executive at Mamuda Beverages Nigeria Ltd (2021-06 – 2021-10)
- Built a supplier quality management program, cutting non-conforming materials by 10% and improving on-time delivery by 10%.
- Applied Six Sigma/SPC methods to reduce process variation and lift line efficiently.
- Tracked quality and food safety KPIs to support management review and data-driven continuous improvement.
Process Control Superintendent at Seven-Up Bottling Company PLC (2020-08 – 2021-05)
- Optimized process control and traceability strategy, increasing production output by 20% within six months.
- Directed syrup room inspections and forward/backward traceability checks, minimizing downtime and non-conformances.
- Co-developed quality and food safety training with the QA Manager, cutting quality defects by 15% via PCI standards.
Quality Control Inspector at Seven-Up Bottling Company PLC (2006-07 – 2020-07)
- Inspected incoming raw materials for traceability and specification compliance, cutting defects by 20%.
- Led RCA and CAPA investigations on quality issues, improving product quality by 15%.
- Advanced certification (HND Microbiology) while progressing from junior QC inspector into technical quality roles.
Education
HND in Microbiology – Abia State Polytechnic
OND in Science Laboratory Technology – Abia State Polytechnic